iTunes won't authorize computer? help? (UNRESOLVED STILL) :(

Discussion in 'iPhone Tips, Help and Troubleshooting' started by sketcher28, Aug 28, 2010.

  1. sketcher28 macrumors newbie

    Aug 28, 2010
    Okay, so I have my iPhone and I've purchased apps on it from the store.
    When I go to sync the apps, it shows up with a message to authorize my computer or else the apps will be deleted so I enter the password to authorize it. Then, I get this message:

    "There was an error storing your authorization information on this computer. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel."

    So I go to repair iTunes and it says that the feature I'm trying to use is on a network resource that is unavailable.

    So how do I repair iTunes so I can authorize my computer so I can sync my apps to the computer?
  2. sketcher28 thread starter macrumors newbie

    Aug 28, 2010

    Okay, so I searched for a manual repair and it worked. For a day. Now, today, it needs to be 'repaired' and authorized again... :confused:
  3. edtorious macrumors 65816


    Aug 14, 2007
    San Diego, California
    do you have iTunes installed on another computer too? If so, how many?
  4. iggypod macrumors 6502a


    Jun 23, 2010
    If you are at 5 authorizations try to deauthorize all and then reauthorize.
  5. stylinexpat macrumors 6502a


    Mar 6, 2009
    Don't you lose everything you bought and paid for then??
  6. sketcher28 thread starter macrumors newbie

    Aug 28, 2010
    No, I'm only authorized at this computer. :/
    Same with my brother, and the same thing's happening to him.
  7. sketcher28 thread starter macrumors newbie

    Aug 28, 2010

    It's still giving me trouble. I'm considering uninstalling and then reinstalling iTunes and hopefully that will renew that repair tool... however, will that erase all of my purchased songs and apps?
  8. icecrystal23 macrumors 6502

    Jul 18, 2010
    No, your songs and apps are stored separately from the application. You should be able to find these files and back them up if you want to be extra careful.
  9. cypher23 macrumors member


    Dec 25, 2008
    icecrystal is correct. The beauty of Apple software is that user data and application data is completely separate so uninstalling/reinstalling won't affect any purchased items. Although, it's not a bad idea to backup your library anyway. Also, usually people get this error when they have music/apps on their iPhone purchased using another iTunes account. Make sure you have your computer authorized with all your iTunes accounts.

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