iTunes won't let me add a certain "MP4" video file.

Discussion in 'Mac Basics and Help' started by jamesryanbell, Nov 10, 2010.

  1. jamesryanbell macrumors 68020

    jamesryanbell

    Joined:
    Mar 17, 2009
    #1
    Only one file does this, and it's 4.35GB. None of the other files are over 4GB. Is that an issue?
     
  2. Mal macrumors 603

    Mal

    Joined:
    Jan 6, 2002
    Location:
    Orlando
    #2
    More likely it's just in an incompatible format. Not all MP4's are necessarily the same.

    Might consider dropping it in Handbrake and converting it to iTunes format.

    jW
     
  3. spinnerlys Guest

    spinnerlys

    Joined:
    Sep 7, 2008
    Location:
    forlod bygningen
    #3
    You can also use VideoSpec to analyse the file and post the report here.
    Also use VideoSpec on a working .mp4 file and post that report too (as I don't use iTunes for videos).
     

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