iTunes won't update

[PYR0M310N]

I recently got a new iPod after my last one was stolen.

The music which is already on there is been annoying as it keeps changing my iPod to manage music manually, which when you change back you have to erase and sync, which as i have 28gb of stuff, this takes a while.

After i do erase and sync, when i connect it to iTunes it will not update properly and comes up with the error message say "An Unknown error (-48) occured and your iPod can't update". so i can only put some of my music on there

 

[balamw]

Sounds like you haven't gone to the last of the five Rs

http://www.apple.com/support/ipod/five_rs/

Restore your iPod (to factory conditions) and see if things improve.

B

 

[PYR0M310N]

unfortuantley i already tried all of those and none of them work.

Any other ideas

 

[nazmac21]

What iTunes version are you running?

 

[PYR0M310N]

iTunes 7.1. the latest version

 

[nazmac21]

After i do erase and sync

Do you mean erase and install (Mac OS X) then sync or erase the iPod and sync?

 

[PYR0M310N]

no i mean erase data on ipod and then sync with itunes

 

[nazmac21]

Have you tried running any other updates on the iPod? I advise then to repair permissions/drive directly from OS X DVD(a lot of people would disagree) but it's better to try something than nothing.

 

[eluk]

Error 48 link: http://docs.info.apple.com/article.html?artnum=304893

 

[PYR0M310N]

Error 48 link: http://docs.info.apple.com/article.html?artnum=304893

Thanks so much, i spent ages on apples site looking for that but couldn't find it.

Rather perculiar way to do it though involving time and date!

 

[eluk]

... Rather perculiar way to do it though involving time and date!

I agree, but it worked for me.

 

[PYR0M310N]

Well my iPod is now updating fine, but i will not know properly till it has finished updating which will take a long while as it gets completely full!

Thanks for all your help