iTunes wrong Other data

Discussion in 'iOS 9' started by whsbuss, Apr 8, 2016.

  1. whsbuss macrumors 68040

    whsbuss

    Joined:
    May 4, 2010
    Location:
    SE Penna.
    #1
    So today I did a sync with my iPhone 6 on 9.3.1 and after it finished the Other data went to 17,777,777,337 or some ridiculous number. On the iPhone is shows 7.5GB used and 48.1 GB free

    How the heck do I fix this? iTunes running on Mac 10.11.4
     
  2. Armen macrumors 604

    Armen

    Joined:
    Apr 30, 2013
    Location:
    127.0.0.1
    #2
    Is that 17TB? lol. Unplug the phone from iTunes and plug it back in again.
     
  3. whsbuss thread starter macrumors 68040

    whsbuss

    Joined:
    May 4, 2010
    Location:
    SE Penna.
    #3
    Yeah some ungodly number. Contacted Apple Support via twitter (which is awesome) and they had me restart my Mac in safe mode and sync the iPhone via USB. Worked. Man, it took 25 minutes to boot in safe mode.... wow.
     
  4. Armen macrumors 604

    Armen

    Joined:
    Apr 30, 2013
    Location:
    127.0.0.1
    #4
    iTunes does that to me sometimes but usually unplugging my phone and plugging it back in makes iTunes recalculate the space.
     
  5. whsbuss thread starter macrumors 68040

    whsbuss

    Joined:
    May 4, 2010
    Location:
    SE Penna.
    #5
    Yeah it is supposed to but it did not work for me. Good to know there's another fix.
     

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