Discussion in 'Mac Apps and Mac App Store' started by Ossyrial, May 16, 2011.

  1. Ossyrial macrumors newbie

    Nov 22, 2010
    Hello there,
    Each time when I log on my account, my computer tells me that iTuneshelper quit unexpectedly.
    I googled a bit and tried something out, removed the,
    but nothing works. When I click report on the error, I get this:

    Process: iTunesHelper [1831]
    Path: /Applications/
    Identifier: iTunesHelper
    Version: ??? (???)
    Code Type: X86-64 (Native)
    Parent Process: launchd [1]

    Interval Since Last Report: 760915 sec
    Crashes Since Last Report: 78
    Per-App Interval Since Last Report: 0 sec
    Per-App Crashes Since Last Report: 63

    Date/Time: 2011-05-16 09:29:00.693 +0200
    OS Version: Mac OS X 10.5.8 (9L31a)
    Report Version: 6
    Anonymous UUID: 968BE04F-FAE1-48B5-B9BE-838DD71BD117

    Exception Type: EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread: 0

    Dyld Error Message:
    unknown required load command 0x80000022

    Thanks in advance,
  2. frankieboy macrumors regular

    Jun 29, 2009
    You could just disable ituneshelper in your System Prefereces > Accounts > Login Items. If you do that, iTunes will not auto-launch when you plug in your iPod/iPhone, but nothing else is affected AFAIK.

    Or, try this from Be sure to quit iTunes before taking these steps.

    I just installed the new version of Itunes and got the same message that Itunes helper unexpectedly quits.

    This is what I did and it worked.

    In the Finder, choose Go > Go to Folder and type in ~/Library/ and click Go.
    Locate the iTunes folder and then drag it to the Trash.
    Choose Go > Go to Folder and type in ~/Library/Preferences/ and click Go.
    Locate the preference files that have names beginning with and move them to the Trash.
    File Names should be:​

    Reboot after these steps and see if things clear up.

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