From the email it looks like they send you stuff to ship it back.Wasn’t able to pickup in store but I was able to ship to my location. How does the iUP work when you ship to your desired location? Do you send your old phone back in the mailing box or can you go to the store and return it?
I wasn’t completely sure on the entire process. This is my first year using iUP so my current phone is not under the plan. (Payed in full last year) So I wasn’t sure if they still sent me the whole kit or I had to trade in my current phone myself for the extra credit.From the email it looks like they send you stuff to ship it back.