IUP Program Confirmation Emails

Lobwedgephil

macrumors 601
Original poster
Apr 7, 2012
4,574
3,052
Anyone received theirs yet? Mine said delivery 11/3, but not showing up and no confirmation email yet which is strange.
 

ZPr13st

macrumors regular
Sep 18, 2014
163
7
You are not alone. Mine also said 11/3 but I did not get any confirmation email even now - and orders shows nothing. I'm a little worried
 

cpayne88

macrumors newbie
Oct 27, 2017
2
0
That's the same for me, got to confirmation page with QR code and confirmed reservation but have not received an email yet nor is it in my reservation page, I'd imagine their servers are just overloaded right now.
 

meetsam23

macrumors 6502
Sep 11, 2014
264
63
You are not alone. Mine also said 11/3 but I did not get any confirmation email even now - and orders shows nothing. I'm a little worried
Same as mine. joined first time - IUP. Selected store pickup on launch day. at the end it said the application will be decided in 8 hours. Nothing in email, nothing in orders.
 

gswilder

macrumors regular
Oct 3, 2007
195
21
I kept refreshing the Apple App. Finally got in about 3:15 EDT. Completed Order for Iphone X Silver 256k. Delay was already 2-3 weeks. Delivery of Nov 17th.
[doublepost=1509089558][/doublepost]I kept refreshing the Apple App. Finally got in about 3:15 EDT. Completed Order for Iphone X Silver 256k. Delay was already 2-3 weeks. Delivery of Nov 17th.
 

meetsam23

macrumors 6502
Sep 11, 2014
264
63
You are not alone. Mine also said 11/3 but I did not get any confirmation email even now - and orders shows nothing. I'm a little worried
Same as mine. joined first time - IUP. Selected store pickup on launch day. at the end it said the application will be decided in 8 hours. Nothing in email, nothing in orders.
 

tifa_mo

macrumors regular
Sep 20, 2016
145
61
Mine already got pre-approved so I don’t know why it wouldn’t send me a confirmation
 

forza69

macrumors 6502a
Jan 30, 2010
761
79
San Diego, CA
12:43am PST. Placed order as soon as it became available which was around 12:08am. Took me a few seconds to finish the checkout process. Got a delivery date of 11/3. I still have not received a confirmation email for the phone. Right after I finished ordering the phone I placed another order for a leather case and got that confirmation email almost immediately. Im starting to get a bit worried.
 

Dmal99

macrumors 6502
Sep 29, 2012
492
168
dont worry, just screenshot your order page

it will all go thru


[doublepost=1509090343][/doublepost]dont worry, just screenshot your order page

it will all go thru you have an order number

 

FreeLunch1

macrumors member
Jun 9, 2008
49
0
12:43am PST. Placed order as soon as it became available which was around 12:08am. Took me a few seconds to finish the checkout process. Got a delivery date of 11/3. I still have not received a confirmation email for the phone. Right after I finished ordering the phone I placed another order for a leather case and got that confirmation email almost immediately. Im starting to get a bit worried.
I am in the same boat as you are in. I don't see anywhere in the app where it shows my confirmation information for the phone. I also didn't get an email for the IUP orders.
 

DreamPod

macrumors 65816
Mar 15, 2008
1,135
62
I got an order confirmation mail, “We're processing your order”, and that talks about how it was paid for with “iPhone Upgrade Program”. Is there supposed to be a second mail? I’m a new member.
 
Last edited:

syan48306

macrumors 6502a
Apr 15, 2010
611
476
My confirmation came at 12:09 pacific time. It was almost no different using IUP than buying it outright.

Screen Shot 2017-10-27 at 4.05.46 AM.png


edit: new member signing up for the first time.
 

imaginex20

macrumors 65816
Jun 17, 2009
1,355
336
I am an existing iPhone upgrade member and have not received my email confirmation yet.
 

cpayne88

macrumors newbie
Oct 27, 2017
2
0
I just found my confirmation email in my spam folder for some reason, Might be worth checking
 

tekchic

macrumors 65816
Apr 19, 2010
1,458
545
Phoenix, AZ
I am an existing iPhone upgrade member and have not received my email confirmation yet.
Same. Ordered at 12:10 when the app came up, no confirmation email yet. Hope it went through. If it didn’t then I’ll just keep 7+ and pay it off but that kinda defeats the purpose of me signing up for IUP. :/
 
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pjacob123

macrumors member
May 11, 2015
75
36
CT
No confirmation email here either. No orders in my order history, but when I go to the upgrade eligibility page, it shows in process. I got in for the Nov. 3, so I'm hoping this goes through.
 

drill423

macrumors member
Apr 5, 2009
49
0
Houston
No confirmation email here either. No orders in my order history, but when I go to the upgrade eligibility page, it shows in process. I got in for the Nov. 3, so I'm hoping this goes through.
Exact same situation for me. No emails or visible orders but the app says the upgrade is pending.
[doublepost=1509092878][/doublepost]I just got an email from citizens one that my loan was approved. I pre approved on Monday already.
 

KingCoffee

macrumors member
Sep 11, 2009
81
9
My confirmation finally came through. It took about an hour and a half from the time I ordered it. A second email from the IUP to let me know the loan had been approved (although I thought that's what the pre-approval I did the other day was to take care of).
 

pjacob123

macrumors member
May 11, 2015
75
36
CT
Exact same situation for me. No emails or visible orders but the app says the upgrade is pending.
[doublepost=1509092878][/doublepost]I just got an email from citizens one that my loan was approved. I pre approved on Monday already.
I got both the loan approval and the confirmation emails about an hour and a half after ordering. I also got “pre-approved” on Monday.