iPhone X iUP Xs to Xs Max?

[lazyrighteye]

My neighbor is on iUP and upgraded her X for the Xs. When her Xs arrives next week, and she wants to change her upgrade from the Xs to the Xs Max, does she have that option? If so, what does that process look like?

I was guessing she could exchange within her 14-day window. But wasn’t sure, and why I am here.

Thanks all.

 

[predation]

My neighbor is on iUP and upgraded her X for the Xs. When her Xs arrives next week, and she wants to change her upgrade from the Xs to the Xs Max, does she have that option? If so, what does that process look like?

I was guessing she could exchange within her 14-day window. But wasn’t sure, and why I am here.

Thanks all.

Yeah. Just return within 14 days of receiving.
Apple will do a return and your friend can start a new iup for the max. Might need to wait until stock is available tho.

 

[lazyrighteye]

Cool. What I assumed by appreciate the confirmation.

Cheers.

 

[Shadowbech]

My neighbor is on iUP and upgraded her X for the Xs. When her Xs arrives next week, and she wants to change her upgrade from the Xs to the Xs Max, does she have that option? If so, what does that process look like?

I was guessing she could exchange within her 14-day window. But wasn’t sure, and why I am here.

Thanks all.

Yes, as long as she's within the 14 day window she can return and get a new one. Typically with iUP returns is that they have to process it as a return to close out that loan and she would have to open up a new loan with Citizen Loan for the XS Max.

 

[Wags]

Yes, as long as she's within the 14 day window she can return and get a new one. Typically with iUP returns is that they have to process it as a return to close out that loan and she would have to open up a new loan with Citizen Loan for the XS Max.

I was wondering about this once. I was told they did what they called price adjustment. Acted like don’t need new loan. Shouldn’t have to take credit check hit too.

 

[mac.cali]

Does one really need a new loan once you return a device?

 

[lazyrighteye]

Interesting.
I was imagining that since she is already approved, it would be a matter of swapping devices. With some basic monthly cost differences - and device availability obviously a factor.

That said, is there a simple way to check Xs Max stock at local stores (as is in-store transaction would be her preferred option)?

 

[Wags]

Interesting.
I was imagining that since she is already approved, it would be a matter of swapping devices. With some basic monthly cost differences - and device availability obviously a factor.

That said, is there a simple way to check Xs Max stock at local stores (as is in-store transaction would be her preferred option)?

Exactly. The loan is tied to the specific device but would hope it allows for exchanges.

 

[skaro]

Exactly. The loan is tied to the specific device but would hope it allows for exchanges.

I’ve just done this very thing today! Got the XS Friday but having played with the XS Max decided I wanted to change! Woke up just before 6am today to reserve an XS Max on the upgrade programme as though I was a new customer. Went into store this afternoon - they’d never done it before but their “Hello” app had instructions for how to do the exchange.

It wasn’t really an exchange though - it was a refund and then essentially another upgrade application.

Was pretty seamless though - 20 mins in total from arriving to leaving with the Max!

 

[Mad4clay]

I’ve just done this very thing today! Got the XS Friday but having played with the XS Max decided I wanted to change! Woke up just before 6am today to reserve an XS Max on the upgrade programme as though I was a new customer. Went into store this afternoon - they’d never done it before but their “Hello” app had instructions for how to do the exchange.

It wasn’t really an exchange though - it was a refund and then essentially another upgrade application.

Was pretty seamless though - 20 mins in total from arriving to leaving with the Max!

Nice! Was wondering how this would work. Thanks!

 

[Wags]

I’ve just done this very thing today! Got the XS Friday but having played with the XS Max decided I wanted to change! Woke up just before 6am today to reserve an XS Max on the upgrade programme as though I was a new customer. Went into store this afternoon - they’d never done it before but their “Hello” app had instructions for how to do the exchange.

It wasn’t really an exchange though - it was a refund and then essentially another upgrade application.

Was pretty seamless though - 20 mins in total from arriving to leaving with the Max!

Nice. Irritating that we have to essentially apply for credit again. Can’t believe that never have done before though.