I've finally been bitten by iPhone software bugs -- crashes, won't restore backup

Discussion in 'iPhone Tips, Help and Troubleshooting' started by rogersmj, Aug 22, 2008.

  1. rogersmj macrumors 68020


    Sep 10, 2006
    Indianapolis, IN
    I've been thanking my lucky stars up to this point that I haven't had anything more than the occasional app crash since updating my 1st-gen iPhone to the 2.0 software, but it looks like my luck has run out.

    I updated to 2.0.2 a couple days ago, two or three days after it was released. No problems, at least for the first couple days. Then last night I saw in iTunes that about 7 applications had updates available -- I told it to go ahead and download the apps, then I synced my phone. After syncing the updates, not a SINGLE third-party app on the phone would launch. I have about 20 I think, and all of them just immediately crash back to the home screen. Rebooting the phone did not fix it.

    So, grumbling, I docked it and clicked Restore and went to bed. In the morning it asked me if I wanted to restore data from my backup -- yes. It took about 45 minutes, rebooted the phone, and then asked me if I wanted to restore from backup AGAIN. I double-checked the phone -- sure enough, none of my data was on it. It's now an hour into the second restore, and looks like it might be locked up -- the progress bar hasn't moved in a long time.

    What do I do? There's no "cancel" button on the restore. :confused: At this point I don't care about the data on the phone, I'll just resync it. Will I foul something up if I just yank the phone out of the dock? I think I need to do a clean restore.

    EDIT: Of course, 5 minutes after I wrote this the progress bar jumped from 50% to completed. But it still didn't restore my data, and is asking me to restore a THIRD time. Piece of crap.
  2. rockinrocker macrumors 65816


    Aug 21, 2006
    i've had similar problems. i'm taking mine into the apple store this afternoon.
  3. daze macrumors 6502


    Mar 11, 2006
    San Jose, California
    I got bit too. This is feeling more and more like Microsoft... :(

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