I think you're absolutely right, I was upset that I brought a product that for years I had heard so much praise over. I hope the forums can forgive my rants.
I'm not sure my roommate knew there was a freezing issue. I've seen her use an iPhone and an iPad, never a laptop, and she said she didn't use the MBA much so she likely didn't encounter the freezes very often. I'll give her the benefit of the doubt. I did look the machine over, prior to a purchase agreement, and it looked like she just pulled it out of the box. Any dents, scuffs or scratches would have alerted me to possible mishandling/damage.
Value is in the eyes of the beholder. I don't really care what a piece of tech looks like so long as it functions properly, so I don't care about the number of pixels so long as the screen is readable. The dell XPS is a fine machine once you install Linux or BSD.
I will say that the battery life on the M1 MBA is amazing, I've only added one charge cycle since taking possession of it two days ago and I've been doing a lot of work to get it up and running.