I've tried everything ...

[Coburg]

... but I can't get my mouse (Logitech G305) to work without jumping!

I use a Logitech G305 on my MBA M1. The dongle is plugged directly into my Dell monitor and the mouse keeps jumping. Even if I use the Logitech extension it happens, even if I use my Caldigit TS3...just no matter what I do, the mouse keeps jumping...unless I use the G305 with a cable, but who wants that?

Does anyone else have an idea? Does this only happen with Logitech or also with other manufacturers?

Coburg

 

[hg.wells]

Have you installed any Logitech drivers / utilities for the mouse? What happens if you connect the dongle directly to your Mac?

 

[Coburg]

Have you installed any Logitech drivers / utilities for the mouse? What happens if you connect the dongle directly to your Mac?

I use the Logitech G HUB Software. A direct connection is not possible because the dongle is USB-A and not USB-C.

I would be interested to know if this is also the case with other manufacturers like Steelseries or Razer? Maybe its only Logitech? Hmm ...

 

[russell_314]

the mouse keeps jumping...unless I use the G305 with a cable, but who wants that?

Okay you said it keeps jumping unless it's plugged in with the cable? Is the cable plugged in to the same place as the dongle? If so that means the transmission from the mouse to the dongle is the issue. Check the batteries.

Does anyone else have an idea? Does this only happen with Logitech or also with other manufacturers?

I've never had this happen. I used a Logitech G703 with the dongle plugged directly into my M1 iMac with an USB-C to USB-A adapter. No jumping at all. Unless you only use the MacBook Air hooked up to the monitor with the mouse consider getting a Bluetooth mouse. Not needing a dongle is great!

 

[Fishrrman]

OP wrote:
"I use the Logitech G HUB Software. A direct connection is not possible because the dongle is USB-A and not USB-C."

OF COURSE "a direct connection" IS possible.
All you need is one of these:

Anker USB-C to USB 3.1 Adapter, USB-C Male to USB-A Female, Uses USB OTG Technology, Compatible with Samsung Galaxy Note 8, S8 S8+ S9, iPad Pro 2018, Nexus 6P 5X, LG V20 G5 and More

USB-C to USB 3.1 Adapter The SuperSpeed USB-C Converter From ANKER, America's Leading USB Charging Brand • Faster and safer charging with our advanced technology • 10 million+ happy users and counting Huge Compatibility Allow your USB-C phone, tablet or computer to work with almost any USB device...

www.amazon.com

(or another similar adapter)
Plug the unifying receiver into the adapter and just let it "hang free".

I also suggest that you GET RID OF the Logitech software, and try either (or BOTH) of the following:
- Steermouse
- USB Overdrive

 

[BanditoB]

This jumpy behavior indicates that you are getting interference on the 2.4 GHz band assigned to these peripherals. Using the cable to connect the dongle is getting it farther away from the source of interference and allowing for a better more stable connection with the mouse. I have read of quite a few people that have had to do this for their computers.

One thing that may help is to disable Bluetooth if you are not using it. It broadcasts using that same 2.4 GHz frequency band. Many hubs are also known to emit interference, so that may be why plugging directly into your hub isn’t working either.

 

[triteata]

I use the same mouse on my Mac and had the same issue to you and the solution by BanditoB solved it.
Specifically, I was using a router that was 2.4ghz and it did not play well with the mouse. Moving the dongle to a different places using an extender helped to an extent, but the issue disappeared completely once I removed the sh**y router.

Now I'm using the mouse exactly the way you are - the USB dongle plugged into my monitor - and no issues at all.

 

[pshufd]

My desktops use wired ethernet. I have had problems with port hubs (like your Dell monitor) where network or external SSD traffic slowed down the other devices on the port hub. I have no problems with Logitech mice - I use their dongle with an extension off my Dell monitors too.

 

[kschendel]

I've fixed a similar problem by simply attaching the dongle to a USB extender cable that was a couple feet long. Apparently those dongles can be very sensitive to interference, and a slight position change can often fix it.

 

[AppliedMicro]

I agree that it’s probably interference.
I‘ve definitely seen it with other manufacturers‘ mice.

Try to limit other radio connections as suggested and USB/Thunderbolt next to the receiver (especially USB3 and higher speed ones).

 

[teknodude]

As others mentioned, it's the interference from usb 3.0 ports. My solution was to buy a usb 2.0 cable about 1.5 ft long and attach the dongle to that. Move the cable end far away from any usb 3.0 port. I had tried a usb 3.0 extended cable that came with my hd, but it still gave me occasional mouse jutter.