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iWork 09 install issues
- Thread starter gavinstubbs09
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Try quitting the installer and repairing permissions in Disk Utility. Then open Terminal and type "killall Pages". Do that for every iWork program and rerun the installer.
Be sure to recheck your Activity Monitor, after changing the setting to show "All Processes", and not just "My Processes". That may show you something different by sorting by CPU usage.
If that doesn't help - try restarting to Safe boot mode. (Hold Shift key during a restart, until you see the rotating gear under the Apple icon. Your Mac will take somewhat longer to boot, and you will go through a login window - but some processes that usually will be running in the background - won't be running. That may be all it takes, and you can install iWork then. Be sure to restart after the install, so your Mac is booted normally.
If that doesn't help - try restarting to Safe boot mode. (Hold Shift key during a restart, until you see the rotating gear under the Apple icon. Your Mac will take somewhat longer to boot, and you will go through a login window - but some processes that usually will be running in the background - won't be running. That may be all it takes, and you can install iWork then. Be sure to restart after the install, so your Mac is booted normally.
The same issue?
So you get the same window telling you to quit your iWork apps, even though iWork is apparently not installed yet?
Quit the installer at that point.
Choose to Force Quit (Opt-Command-Esc)
Does the Force Quit show any of those apps? Or anything else that you don't expect to see?
Try Relaunching the Finder from that Force Quit window, then try the same install again.
So you get the same window telling you to quit your iWork apps, even though iWork is apparently not installed yet?
Quit the installer at that point.
Choose to Force Quit (Opt-Command-Esc)
Does the Force Quit show any of those apps? Or anything else that you don't expect to see?
Try Relaunching the Finder from that Force Quit window, then try the same install again.
What are you trying to install?
iWork '09 ? or some other version of iWork?
What version of OS X do you have installed?
Which Mac model?
Are you within the system requirements for iWork '09?
Have you tried the iWork install while booted into safe boot mode?
If you launch that installer again, then open the installer log - there's 3 different logs: Errors, Errors and progress, and Show All Logs.
One of those logs may help you see what is causing the fault during the install process. In particular, you might look near the beginning of the Show All logs, where you may see other software, such as the system version - you would be looking for OTHER information about apps that are running.
Another possibility is to check All Processes in your Activity Monitor.
(I'm sure you know some of this already - what else have you tried?
)
iWork '09 ? or some other version of iWork?
What version of OS X do you have installed?
Which Mac model?
Are you within the system requirements for iWork '09?
Have you tried the iWork install while booted into safe boot mode?
If you launch that installer again, then open the installer log - there's 3 different logs: Errors, Errors and progress, and Show All Logs.
One of those logs may help you see what is causing the fault during the install process. In particular, you might look near the beginning of the Show All logs, where you may see other software, such as the system version - you would be looking for OTHER information about apps that are running.
Another possibility is to check All Processes in your Activity Monitor.
(I'm sure you know some of this already - what else have you tried?
)
What are you trying to install?
iWork '09 ? or some other version of iWork?
What version of OS X do you have installed?
Which Mac model?
Are you within the system requirements for iWork '09?
Have you tried the iWork install while booted into safe boot mode?
If you launch that installer again, then open the installer log - there's 3 different logs: Errors, Errors and progress, and Show All Logs.
One of those logs may help you see what is causing the fault during the install process. In particular, you might look near the beginning of the Show All logs, where you may see other software, such as the system version - you would be looking for OTHER information about apps that are running.
Another possibility is to check All Processes in your Activity Monitor.
(I'm sure you know some of this already - what else have you tried?
iWork 09 and iLife 09
Mac OS X 10.5.8
PowerMac G5
Yes
Going to try now...
It states "Opened receipt database on '/' with schema 17" then immediately "Installation check failure. Please quit the following programs before installing iWork/iLife:"
iLife install, too?
Does the iLife installer also complain about specific software that needs to quit?
Does Safe Boot mode make a difference?
I also recommend cleaning up your system by downloading and installing the 10.5.8 combined updater. That can sometimes fix annoying issues that occasionally appear in just about any version of OS X. If you don't have that, get it here: http://support.apple.com/kb/DL866?viewlocale=en_US&locale=en_US
Does the iLife installer also complain about specific software that needs to quit?
Does Safe Boot mode make a difference?
I also recommend cleaning up your system by downloading and installing the 10.5.8 combined updater. That can sometimes fix annoying issues that occasionally appear in just about any version of OS X. If you don't have that, get it here: http://support.apple.com/kb/DL866?viewlocale=en_US&locale=en_US
I tried Safe Boot with no dice. I think the hard drive is dying. SMART is coming back fine, but even Office is having issues. The reason why I formatted it to begin with was because my Apple apps stopped working like Installer and Software Update. I tried to repair the permissions in Disk Utility and it threw an error. I am guessing it is time to let my 1 TB Caviar Blue go to the iCloud with only 4,466 hours on it.