iWork pages problem

Discussion in 'Mac Apps and Mac App Store' started by ltzraymond, Mar 11, 2010.

  1. ltzraymond macrumors member

    May 16, 2008
    Hey, on the iwork cd i used to install it says version 9.0.3, but i still cant open .doc files with it, and when i do try to update it, it says eligible pages cannot be found in applications. What should i do?
  2. JediMeister macrumors 68040

    Oct 9, 2008
    Did you by chance move your Pages application from /Applications/iWork '08 or /Applications/iWork '09 to somewhere else, or to your Desktop? That would account for why you're unable to install any of the manually downloaded updates. Not sure why you would be having trouble opening .doc files unless they're from a significantly outdated version of Office; iWork should be compatible with .doc/.docx, .xls/.xlsx, and .ppt/.pptx files generated by Office 2000 and later.
  3. PeggyD macrumors 6502a

    Jan 9, 2007
    Covington, WA, USA
    A number of users had problems opening Word files after updating to Snow Leopard. Two things to make sure you have done.

    First, use the Mac OS 10.6.2 combo update. This fixes a problem with the Hoefler Text font that is not fixed using the delta update (10.6.1 > 10.6.2).

    Second, make sure your iWork applications are updated. For iWork '08 that is Pages 3.0.3 & Numbers 1.0.3. For iWork '09 it's Pages 4.0.3 & Numbers 2.0.3. If you're not running the latest versions & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. They must be in the iWork '08 or iWork '09 folder in Applications. That iWork folder must be named iWork '08 or iWork '09. If it doesn't have the '08 or '09 Software Update won't find them & the updaters won't work.

    Also, repair permissions using Disk Utility after applying any updates.

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