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Chase R

macrumors 65816
Original poster
May 8, 2008
1,279
81
PDX
I just installed iWork onto my Mac, after upgrading to Snow Leopard. Ever since then, I can't open .doc or .xls files. I can save documents as .doc or .xls but I can't open them. This used to work on Leopard just fine!!!!!!! Help!

Screenshot2009-08-29at43403PM.png
 
Probably the most common cause is a password-protected file. You'll have to use Office or an Office clone - NeoOffice or Open Office.

Rosetta is NOT needed for iWork. The apps have been universal binary since iWork '06.
 
Probably the most common cause is a password-protected file. You'll have to use Office or an Office clone - NeoOffice or Open Office.

Rosetta is NOT needed for iWork. The apps have been universal binary since iWork '06.

It's not a password protected file, none of mine are. They opened fine in 10.5 but not in 10.6.

It's weird because Pages can save files as .doc, but it can't open them back up.
 
Make sure you are using the latest version. For iWork '08 that is Pages 3.0.3 & Numbers 1.0.3. For iWork '09 it's Pages 4.0.2 & Numbers 2.0.2. I don't use Keynote, but it should also be updated.

If you're not running the latest versions & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. They must be in the iWork '08 or iWork '09 folder in Applications. That iWork folder must be named iWork '08 or iWork '09. If it doesn't have the '08 or '09 Software Update won't find them & the updaters won't work.
 
Well, I reinstalled iWork and everything seems to be working now. Glad I got it to work. I'm trying to do without Microsoft Office!
 
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