iWork won't open .doc .xls files!?! (snow leopard)

Discussion in 'Mac Apps and Mac App Store' started by Chase R, Aug 29, 2009.

  1. Chase R macrumors 65816

    Chase R

    Joined:
    May 8, 2008
    Location:
    PDX
    #1
    I just installed iWork onto my Mac, after upgrading to Snow Leopard. Ever since then, I can't open .doc or .xls files. I can save documents as .doc or .xls but I can't open them. This used to work on Leopard just fine!!!!!!! Help!

    [​IMG]
     
  2. dukebound85 macrumors P6

    dukebound85

    Joined:
    Jul 17, 2005
    Location:
    5045 feet above sea level
  3. Chase R thread starter macrumors 65816

    Chase R

    Joined:
    May 8, 2008
    Location:
    PDX
    #3
    No..... I didn't know that was required for iWork?
     
  4. PeggyD macrumors 6502a

    Joined:
    Jan 9, 2007
    Location:
    Covington, WA, USA
    #4
    Probably the most common cause is a password-protected file. You'll have to use Office or an Office clone - NeoOffice or Open Office.

    Rosetta is NOT needed for iWork. The apps have been universal binary since iWork '06.
     
  5. Chase R thread starter macrumors 65816

    Chase R

    Joined:
    May 8, 2008
    Location:
    PDX
    #5
    It's not a password protected file, none of mine are. They opened fine in 10.5 but not in 10.6.

    It's weird because Pages can save files as .doc, but it can't open them back up.
     
  6. Hrududu macrumors 68020

    Hrududu

    Joined:
    Jul 25, 2008
    Location:
    Central US
    #6
    I can open .doc files in iWork 08 in Snow Leopard.
     
  7. Chase R thread starter macrumors 65816

    Chase R

    Joined:
    May 8, 2008
    Location:
    PDX
    #7
    I wish I could do the same!
     
  8. PeggyD macrumors 6502a

    Joined:
    Jan 9, 2007
    Location:
    Covington, WA, USA
    #8
    Make sure you are using the latest version. For iWork '08 that is Pages 3.0.3 & Numbers 1.0.3. For iWork '09 it's Pages 4.0.2 & Numbers 2.0.2. I don't use Keynote, but it should also be updated.

    If you're not running the latest versions & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. They must be in the iWork '08 or iWork '09 folder in Applications. That iWork folder must be named iWork '08 or iWork '09. If it doesn't have the '08 or '09 Software Update won't find them & the updaters won't work.
     
  9. Chase R thread starter macrumors 65816

    Chase R

    Joined:
    May 8, 2008
    Location:
    PDX
    #9
    Well, I reinstalled iWork and everything seems to be working now. Glad I got it to work. I'm trying to do without Microsoft Office!
     

Share This Page