mad jew said:I've got a PC too and I'm not 100% XP savvy but I figured the little teacup in the task bar meant it was using Java stuff on that page... Hmm...
Ok, well it's a coffee cup actually and yes that represents the Java plugin. What browser are you using and what url triggers the Java plugin load? (although the odds of me being able to help you with a Win problem are approaching zero)
I've run Safari and Firefox on OS X and neither load Java and both work fine customising a BTO at dell.com.
I then went out and booted an old Win98 box and used Firefox and IE on it. Both customised a BTO fine at dell.com and neither loaded Java.
This is what I would expect. There's no evidence of a Java applet at dell.com that I can see - either browsing the site or viewing source.
What's confusing things here is there are about 3 separate issues being mixed together.
1. You cannot customise a BTO at dell.com using Safari on OS X but others can.
2. Java and Javascript are not the same thing and are being confused. dell.com uses Javascript, not Java. Thus the JRE update from Apple is moot.
3. On your windows box the Java plugin is being loaded.