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dfbhd13

macrumors newbie
Original poster
Sep 21, 2013
8
1
a few months ago we forgot the password for our iPad mini (gen 1) and tried guessing it until we eventually were locked out permanently. i thought updating the iOS would let us setup the password from scratch so i updated from iOS7 to 9.3.2.

after booting up and reaching the Apple ID login, the email that was displayed was not our's and not what we were logged on \ set up as back on iOS 7. the email displayed now as the Apple ID was: 2******@qq.com. an email i've never seen or used before. and generally looks phony...

we tried contacting apple to get it reset but unfortunately we couldn't find the receipt. thus i am currently locked out at 9.3.2.

i tried the 9.3.2\3 JB but as it requires you to have access to your device \ home screen i couldn't get it to work and was receiving errors when trying to install from a desktop pc.

TL;DR Is there anyway to Jailbreak a locked out (unauthorized) device (iPad mini) at 9.3.2 without access to the device \ home screen?

Would appreciate any tips... Cheers
 
If Apple can't/won't help you there is nothing we can do.

Also, if there was a way to break iCloud Activation lock (and there is none to my knowledge), relating that process would be a violation of the rules of the forum.

Sorry, there is nothing you can do.
 
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ok i understand, and yeah apple pretty much said as long as they don't approve a valid receipt in their eyes my device might as well be considered stolen so i guess ill just be using the iPad for decoration... thanks for the reply
 
I heard some story related to this. How is this possible?

Is it related to jailbreak and before restoring, is there a way to really know if your device is not iCloud locked with another account you never saw before?
 
no the ipad wasn't jailbroken before i restored it. it was on iOS 7 ever since we got it, and never updated it.

i googled the issue with the phony email account (a number ranged 1-5 and then just 5-6 dots and @qq.com - in my case 2******@qq.com) and it seems it has happened to many others as well. i never understood if it means i was hacked or if its some software fault... but in most cases the owners have their receipts so they just contact Apple and get it reset remotely. in my case i lost the receipt so my ipad it pretty muche bricked
 
no the ipad wasn't jailbroken before i restored it. it was on iOS 7 ever since we got it, and never updated it.

i googled the issue with the phony email account (a number ranged 1-5 and then just 5-6 dots and @qq.com - in my case 2******@qq.com) and it seems it has happened to many others as well. i never understood if it means i was hacked or if its some software fault... but in most cases the owners have their receipts so they just contact Apple and get it reset remotely. in my case i lost the receipt so my ipad it pretty muche bricked

Where did you buy your iPad?
 
We got it during a trip to london, at an electronic store, not at the apple store. was sealed in the original packaging and everything.


Well it worked fine for the 2 or so years we had it...
It could have been a return and then shrink wrapped so that it looked brand new.
 
We got it during a trip to london, at an electronic store, not at the apple store. was sealed in the original packaging and everything.
...
Well it worked fine for the 2 or so years we had it...
Your story doesn't add up.
Connect it to a computer you have used w it in the last 2 years and restore it there, it should work even w passwords since it was connected previously when it worked.
If not, the only other thing I could recommend is you taking it to said store for them to replace the ipad for you. GL
 
You either stole the iPad or bought a stolen iPad.

@qq is actually a popular e-mail provider in China. Anyone can re-sealed in the original packaging and make it look like new. That's not a good indicator. And you lost the receipt? Sounds pretty fishy to me.
 
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