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Xaveman

macrumors newbie
Original poster
May 29, 2002
14
0
HAWAII
I ordered a Powermac Qaud 2.5 BTO with a 23" cinema display. When I placed the order my ship date was nov 19th. I recieved an email last nite and it says my ship date is now the 19th of january. :mad:
 
I have never really understood how people here can wait for weeks if not months for a computer. It personally would drive me mad if I were to pay and still wait for a computer that I would like to use.

If you boycott Apple by not ordering the high end models or put in a letter of concern they might wake up and actually ship announced and released products on time. This Apple delay trend has got to stop IMHO. I know I would cancel an order if it took too long to ship (2 months). :eek:
 
Xaveman said:
I ordered a Powermac Qaud 2.5 BTO with a 23" cinema display. When I placed the order my ship date was nov 19th. I recieved an email last nite and it says my ship date is now the 19th of january. :mad:

Well, congrats on the awesome computer you ordered...but I am sorry to hear that it is taking so long to ship out to you. :(

To pass time, just think how happy you will be with such a hunk of mac computin' muscle. :) :) :)
 
maya said:
I have never really understood how people here can wait for weeks if not months for a computer. It personally would drive me mad if I were to pay and still wait for a computer that I would like to use.

Tell me about it, I almost went crazy waiting for my Power Mac G5 to arrive (took 3 weeks).

I guess that patience is not one of my strong points. :rolleyes: :)
 
Bern said:
I'd hazard a guess the long wait time is due to the Christmas season and New Year period.

Apple has been at this for how long now? They seem to never get a clue that its retarded to wait longer than 2-3 weeks for a product to arrive. Who knows how many sales they are missing by keeping this record up n this manner. :rolleyes:
 
OR your could spend your time thinking, 'Hmmm, by the time I get my PowerMac, Apple will have [partially] moved to Intel chips.'

I hope Intel chips decrease these longs waits.
 
the thing is that you ordered a BTO quad PM. thats why it is taking so long, people that get standard laptops and whatnot and not BTO get their products way faster than others.
 
I'd cancel the order and order a DC 2.3GHz PowerMac with a 23" ACD

Apple has really lost it these days.... :rolleyes:
 
lilstewart92 said:
Apple has really lost it these days.... :rolleyes:

Why? This is no different to any other Power Mac launch, there have always been massive delays with the Power Mac G5 (BTO) top of the range machines. Shiet I had to wait 2 months for my Power Mac G5 to turn up when I ordered, it's Apple welcome to the Apple way of doing stuff!
 
Xephian said:
Did you add the 7800 GT to your Quad?

Xephain

I did. But 6 to 8 weeks is not Jan 19th!! considering my original ship date was nov 18th. Thanks for the support guys just felt like venting.
 
Xaveman said:
Xephain

I did. But 6 to 8 weeks is not Jan 19th!! considering my original ship date was nov 18th. Thanks for the support guys just felt like venting.
That is typical ship date slip from Apple when they are pre-announcing products that aren't being made yet.

Likely the 7800 card has experienced production problems, slides of a month or two aren't unheard of when Apple announces something they aren't ready to ship yet -- their vendors don't always hit their estimated ship dates.
 
Generally, though, they overpredict the ship dates. Like last year I ordered an iMac G5 (BTO) on like 7 September and was predicted a 21 October ship date (like, leaving Asia...not even arriving). Anyway, it ended up shiping on the 1st and got here by the 11th.
 
A similar thing is happening to me...I just bought a BTO PowerBook 15" (I got the 7200rpm hard drive), and my original ship date of November 18 got pushed back to November 29. What's up with that? The hard drive and ram is the only thing you can even do BTO on these PowerBooks, so it's not even as complicated as all the GPUs etc. you can customize a PowerMac with. But here I am waiting longer. At this point though, it seems that the previous poster may be right about the overestimation of shipping dates; I called Apple this morning to ask why the delay, and the rep told me that my order was actually being prepared to ship right now and would be going out in 12-24 hours. We'll see--god knows I'll be keeping tabs on it and will call again to be a "squeaky wheel" if it hasn't shipped in that timeframe. The only excuse I will accept is if Apple is delaying a lttle while to fix minor PB problems.
 
fklehman said:
A similar thing is happening to me...I just bought a BTO PowerBook 15" (I got the 7200rpm hard drive), and my original ship date of November 18 got pushed back to November 29. What's up with that? The hard drive and ram is the only thing you can even do BTO on these PowerBooks, so it's not even as complicated as all the GPUs etc. you can customize a PowerMac with. But here I am waiting longer. At this point though, it seems that the previous poster may be right about the overestimation of shipping dates; I called Apple this morning to ask why the delay, and the rep told me that my order was actually being prepared to ship right now and would be going out in 12-24 hours. We'll see--god knows I'll be keeping tabs on it and will call again to be a "squeaky wheel" if it hasn't shipped in that timeframe. The only excuse I will accept is if Apple is delaying a lttle while to fix minor PB problems.

dont worry my friend. apple's shipping page and whatnot isnt always the best at keeping up to date. when my video iPod arrived at my door, it still said preparing to ship on that specific page on the site. :confused:
 
buryyourbrideau said:
dont worry my friend. apple's shipping page and whatnot isnt always the best at keeping up to date. when my video iPod arrived at my door, it still said preparing to ship on that specific page on the site. :confused:

Well that's good to know at least, although my status page still reports an estimated shipping date...doesn't even say preparing to ship or anything.
 
Xaveman said:
Xephain

I did. But 6 to 8 weeks is not Jan 19th!! considering my original ship date was nov 18th. Thanks for the support guys just felt like venting.

Unless my understanding of calendars is off, 8 weeks would be *exactly* January 19th. Am I missing something?

-Drew
 
Update!!

MY BTO Quad is on the way!!! This is part of the email i Received today.
Dear Apple Customer,

Apple is pleased to report that a shipment for the following order
is on its way to you.
Product # Product Description Qty Ext Price
__________ _________________________________________________

Z0AW PMG5 QUAD 2.5 CTO 1 3,493.00
With the following configuration:

Processor 065-5183 2.5GHz Quad-core PowerPC G5.
Memory 065-5960 1GB DDR533 NON ECC 2X512
Hard Drive 065-5177 250GB Serial ATA-7200rpm
Optical Drive 065-5180 16x SD DL(DVD-R/CD-RW)
Graphic Support 065-6181 NVIDIA GF 7800 GT 256 SDRAM
Fibre Chl PCI 065-5986 None
Wireless Option 065-6141 AirPort Extreme + Bluetooth
Modem 065-6049 None
Keyboard Language 065-5178 Apple Keyboard & Mighty Mse
Mac OS Language 065-5187 Mac OS X-Multilingual
Server Mac OS Language 065-5988 None
Apple Software Applications 065-5991None
Country Kit 065-5185 Country Kit
_____________________________________________________________

My faith in Apple is renewed.
 
risc said:
Why? This is no different to any other Power Mac launch, there have always been massive delays with the Power Mac G5 (BTO) top of the range machines. Shiet I had to wait 2 months for my Power Mac G5 to turn up when I ordered, it's Apple welcome to the Apple way of doing stuff!

Apple way or not, if they promise to ship a product on a given date they should keep that promise. If delays happen, give something extra at no charge with the order for the customers patience.

Apple is not an island, they require the world of customers to support they R&D and products along with the company. By not learning from the past they will indeed suffer down the road.

I also have a good feeling that this is one of the reasons that Apple is moving from PPC to x86 (Intel), due to delays in updates and shipping date misses they must have lost many sales in the past and at present.
 
Xaveman said:
MY BTO Quad is on the way!!! This is part of the email i Received today.
Dear Apple Customer,

Apple is pleased to report that a shipment for the following order
is on its way to you.
Product # Product Description Qty Ext Price
__________ _________________________________________________

Z0AW PMG5 QUAD 2.5 CTO 1 3,493.00
With the following configuration:

Processor 065-5183 2.5GHz Quad-core PowerPC G5.
Memory 065-5960 1GB DDR533 NON ECC 2X512
Hard Drive 065-5177 250GB Serial ATA-7200rpm
Optical Drive 065-5180 16x SD DL(DVD-R/CD-RW)
Graphic Support 065-6181 NVIDIA GF 7800 GT 256 SDRAM
Fibre Chl PCI 065-5986 None
Wireless Option 065-6141 AirPort Extreme + Bluetooth
Modem 065-6049 None
Keyboard Language 065-5178 Apple Keyboard & Mighty Mse
Mac OS Language 065-5187 Mac OS X-Multilingual
Server Mac OS Language 065-5988 None
Apple Software Applications 065-5991None
Country Kit 065-5185 Country Kit
_____________________________________________________________

My faith in Apple is renewed.


Glad to receive the update. :D
 
I know people say apple's quality control is going down, but it's not as bad as dell's. Put it this way a small company can deliver better quality because it can give more attention to its products. A big company has to meet a big demand in a short time so it cares less about quality and more about quantity. So
If you want more quality you will have to wait for it
rather apple give longer wait times and have quality than have shorter wait times and almost no quality (like dell)

I hate saying the word "dell" :(
 
Avialan said:
I know people say apple's quality control is going down, but it's not as bad as dell's. Put it this way a small company can deliver better quality because it can give more attention to its products. A big company has to meet a big demand in a short time so it cares less about quality and more about quantity. So
If you want more quality you will have to wait for it
rather apple give longer wait times and have quality than have shorter wait times and almost no quality (like dell)

I hate saying the word "dell" :(

Funny thing is Apple is quickly becoming/if not already a "big company." Especially with that iPod. I wouldn't be surprised if Apple comes close to Dell's quality in the near future. Apple would always have the upperhand when it comes to OS, ofcourse, but other than that hardware seems to be on a decline.
 
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