Java update asked for password?

Discussion in 'OS X Mavericks (10.9)' started by ArtOfWarfare, Jan 14, 2014.

  1. ArtOfWarfare macrumors G3


    Nov 26, 2007
    Java popped up and said a new version was available... I don't know what the major number was, but the minor number was 51, as I recall.

    I gave it the okay. A few seconds later it popped up a message, "This update is locked by a password" with a text field labeled "Password". This wasn't the typical OS X password window. It didn't even specify which password it wanted (user, admin, root... or perhaps some password to a file or something?) I left the field blank and just hit "Unlock".

    Since hitting that unlock button about 10 minutes ago, it's been saying it's "Extracting update..." with an indeterminate progress bar below it. I feel like it should have failed by now if it was a legitimate update. I googled around for anyone else mentioning the window... all that came up was a discussion six years old about how an old version of Sparkle (an application framework for making it easy for developers to have their apps autoupdate) would ask for your password if it failed to mount a DMG or something like that.

    I'm wondering... is this some kind of trojan? I have no idea how I would have gotten it, given I have Click to Plugin installed in Safari, which is up to date and the only browser I use on this computer. I suppose I just downloaded Paint Code yesterday... I can't think of anything else I've really done with this computer recently.

    (It's still behaving exactly the same... it's now been at it for 15 minutes.)
  2. MisterMe macrumors G4


    Jul 17, 2002
    So you want to know if an update that you don't know to a Java version that you don't know is legitimate? I don't know.
  3. simontay78 macrumors newbie

    Apr 26, 2009
    I also encountered the same problem with the update is locked with a password.

    I cancelled it and it stay running for a few minutes until I quit it using activity monitor.

    I searched online and found this forum post & retried to upgrade again via system preference -> Java -> upgrade

    This time there's no password requirement.

    Hmmmm Maybe the upgrade is password locked previously internally and pushed the update too quickly and discovered the mistake and updated the file with one that does not need a password to "extract".

    Got a feeling someone password locked a compress file accidentally, compression is required to save on bandwidth I guess. :D
  4. Bent Larsen macrumors newbie

    Jan 15, 2014
    Exactly the same issue....

    I searched online and found this forum post & retried to upgrade again via system preference -> Java -> upgrade

    This seems to work.
  5. ArtOfWarfare thread starter macrumors G3


    Nov 26, 2007
    I eventually quit it last night. Tonight, it tried updating again. This time, the password window was the proper OS X password window and it said something about trying to install an update helper tool or something. I gave it my password and it updated fine.

    According to wikipedia, Java 7 update 51 (the version that just installed - the same version I mentioned in my opening post) is the latest version and was released yesterday.
  6. dza, Jan 16, 2014
    Last edited: Jan 16, 2014

    dza macrumors member

    Nov 17, 2013
    I wrote Oracle/Java.

    ^ Bottom: "Report an issue".

    I wish/hope this is something that just looks suspicious but isn't - although my inituition tells me otherwise - and I promised to listen to my inituition more (after not listening had amazing backfiring consequences for me)!

    I'm currently scanning my system with ClamXav - afterwards I will try Bitdefender.

    If someone has more suggestions please step up.
  7. bogdannistor macrumors newbie

    Jan 16, 2014
  8. LostSoul80 macrumors 68020


    Jan 25, 2009
    There is no evidence at all of anything behaving like a trojan.
    The fact that apps may not follow Apple's requirements to get a password doesn't mean they are malware.
    Get the process name of this updater. Locate it, and perhaps update here.
  9. Fishrrman macrumors P6


    Feb 20, 2009
    I would expect any upgrade to include the request for an administrative password before it will install.

    I recently installed both the flash and java updaters, and both required passwords to modify the existing software. Quite normal.
  10. geek2b macrumors newbie

    May 3, 2013

    Java update is frozen.. it's udpating since 50 minutes.
    i don't know what to do.
  11. MikB macrumors newbie

    Jan 18, 2013
    You're misrepresenting the story of the OP

    You're misrepresenting the story of the OP, who got a non-standard (for OS X) dialog stating the update itself was "locked" with a password.

    I got it too just now.
  12. MikB macrumors newbie

    Jan 18, 2013
  13. dza macrumors member

    Nov 17, 2013
    If anyone ever sees this dialog again - please link/attach a screenshot!

    The more screenshots the better.

    And a

    "ps aux" output (Terminal command) of the active Java application/update would be handy as well.
  14. uberduck macrumors newbie

    Jan 20, 2014

    Excuse the blurriness since I was updating a headless off-site mac.

  15. zigmoo, Jan 23, 2014
    Last edited by a moderator: Jan 24, 2014

    zigmoo macrumors newbie

    Jan 23, 2014
    Fix: Download Java Installer from

    This worked for me!
  16. jonjensen macrumors newbie

    Jan 23, 2014
    Anyone found out any more about this issue? I experienced the same thing today. Thanks.
  17. tapoensgen macrumors newbie

    Dec 30, 2009
    Java update asked for password?

    Weird behaviour this. I have had the same issue with the update to the previous version 7.45. I was unable to find any solution or hint so resorted to the manual installation from This installed the update without prompting for an unlock code, purely prompting for the system password as expected. Hopefully someone at Apple / Oracle gets to fixing this.
  18. bsapp100 macrumors newbie

    Jan 31, 2014
    Screenshot And One Explanation

    Just curious... of the people that experienced this problem... were they on corporate networks?

    I saw the same thing at my company and it turned out to be caused by some network security equipment that was virus scanning traffic as it came into the network. Something it didn't like about .DMG files.

    Attached Files:

  19. jonjensen macrumors newbie

    Jan 23, 2014
  20. rsfinn macrumors newbie


    Feb 1, 2014
    Mount Airy, MD
    Known issue, apparently

    I encountered the same issue today and found this thread after a Google search.

    The Oracle release notes for 1.7.0_51 include this item:

    Area: install/install
    Synopsis: [macosx] Scheduled AU - cannot auto update on Mac 10.9

    On Mac OS 10.9, when a scheduled Java (auto) update is initiated, the installer may become unresponsive.

    The following workarounds should be performed by users facing this issue:

    Manually install the updated pkg from
    Trigger an update through the Java Control Panel

    This seems to confirm the various suggestions posted above.
  21. bkmacy, Feb 2, 2014
    Last edited: Feb 2, 2014
  22. Sciuriware macrumors 6502


    Jan 4, 2014
    Java update on mavericks

    as long as I have been using JAVA 7, I always first moved the old version
    to the Trash and then installed the new version without a problem.
    First thing I do after installation is to disable the [v] update option.

    By the way, there are many other software products that do not update
    properly, also on LINUX and MSWindows.
    Especially on OSX with its easy uninstall/install nature, just do not update!
    Your preferences are under /Users/<you>, so those are always retained.
  23. Graig macrumors 6502


    Aug 23, 2009
    Vancouver, BC
    Then to do that you would go to Java preferences and uncheck the check for updates automatically checkbox, am I correct in this?
  24. MacMan988 macrumors 6502a

    Jul 7, 2012
    Is it "Java 7 Update 51" the new update? If then, it seems like it has been silently updated in the background for me.
  25. sirkkalap, Apr 22, 2014
    Last edited: Apr 22, 2014

    sirkkalap macrumors newbie

    Apr 22, 2014
    JDK 7 u 55: "This update is locked with a password."

    It is unfortunate that some vendors push bad security practices.

    The JDK 7 update 55 is showing "This update is locked with a password." popup.

    It is obvious that you would not give your password to any stranger asking it on the street, and this prompt is no different from a stranger. You have no way of telling where that password will be used.

    It is a good practice to use system services for transparent and trusted way to ask for additional privileges. This update clearly violates this principle.

    Below is a screenshot displaying the popup along with plausible ps axu listing showing that it might indeed be Oracle's update prompting for some password.

    Shame on Oracle for making phishing user credentials one step easier.

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42 January 14, 2014