Jawbone Has Significant Quality Issues
I agree completely with this. Both my wife and I purchased the Jawbone 2nd Gen (wired) bands, and each of them have hardware failures every 3-6 months. I'm currently on my 5th band, and my wife is on her 3rd. These issues are not limited to our versions...the Up24 also has serious quality control issues. Jawbone keeps replacing faulty bands (as long as they're within the 90-day replacement warranty) but the replacements fail shortly thereafter.
I would HIGHLY caution anyone considering their newest hardware offering (UP3) to wait and monitor their support forums to see how many users have issues with the bands. I have absolutely ZERO confidence in Jawbone's ability to conduct quality control. And they refused to upgrade me to a newer version or even accept a trade-in.
My recommendation: stay away from Jawbone fitness trackers!
Oh, and one more thing: don't expect their app to integrate well with Apple's Health app. The sleep data is only syncing "In Bed" time, not hours of sleep. The issue has been present for months, and their support team has been unresponsive. Jawbone is focused only on using their own apps, not integration with other apps like Health.
The one thing that scares me is the history of Jawbone's UP band quality. If this new design has eliminated the issues that have plagued Jawbone so badly, I'd happily purchase this device. Their app is by far better than any of the other apps I've investigated, and it continues to get better. I'm slightly excited about this news.
I agree completely with this. Both my wife and I purchased the Jawbone 2nd Gen (wired) bands, and each of them have hardware failures every 3-6 months. I'm currently on my 5th band, and my wife is on her 3rd. These issues are not limited to our versions...the Up24 also has serious quality control issues. Jawbone keeps replacing faulty bands (as long as they're within the 90-day replacement warranty) but the replacements fail shortly thereafter.
I would HIGHLY caution anyone considering their newest hardware offering (UP3) to wait and monitor their support forums to see how many users have issues with the bands. I have absolutely ZERO confidence in Jawbone's ability to conduct quality control. And they refused to upgrade me to a newer version or even accept a trade-in.
My recommendation: stay away from Jawbone fitness trackers!
Oh, and one more thing: don't expect their app to integrate well with Apple's Health app. The sleep data is only syncing "In Bed" time, not hours of sleep. The issue has been present for months, and their support team has been unresponsive. Jawbone is focused only on using their own apps, not integration with other apps like Health.