Nearly no customers was happy with butterfly keyboards and touchbar. No one likes the removal of the Esc key. A huge part of the users would love to have a touchscreen or cellular connectivity.
All users would love to see an AW with 10 days of battery.
So - Tim is giving customers what they want? Not really …
Lots of users are trapped into Apples ecosystem, Windows is not really an option. Developers love Linux, but the ui wasn‘t in the state it is now - and a ton of applications are still missing.
Nearly no customers of the 1+ Billion Apple customers? Or nearly no tech forum customers always taking a swing at Apple every day of the week? You may not know there is a difference.