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flyinmac

macrumors 68040
Original poster
So, had a question on my MobileMe account. Go into the support options. And, they suggest a chat discussion (rather than offering me an e-mail link).

So, I figure that should be a reasonably quick option.

Well, instead, it gives me a box that says:

"A MobileMe Support Representative will be with you in approximately 43 minutes"

So, I'm expected to just sit at the computer and wait for them to get around to opening up a chat discussion with me?

It's gotten down to 41 minutes a couple of times, but keeps going back up to 43 minutes. So, it could be sometime tomorrow for all I know.

Here's a screen shot:
 

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You're lucky you even get in the queue, mine keeps saying it's unavailable because of overwhelming this and that.
 
You're lucky you even get in the queue, mine keeps saying it's unavailable because of overwhelming this and that.

I got that too, I think its a typo for 41 hours or days or something. Apple has lost a lot of points in my book.
 
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