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southerndoc

Contributor
Original poster
I've been using RustDeskt, which has some lag when connecting to my Mac. A friend recently recommended Jump Desktop. Wow, it is super fast with great resolution!!

Someone said that the company is based out of UAE, but they are only incorporated in the UAE. I'm curious where their developers are from, who supports it, etc. The last thing I want is a company backed by China, Russia, etc.

Really wish you could do direct connections without needing a bunch of Teams licenses.
 
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Also, what are the chances of someone hacking into your computer that's running Jump Desktop? I'm assuming it would be difficult to overcome a complicated password and 2FA.
 
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Never heard of that app. What does it do, and do you have a link to it? (I can search for it obviously, but can't be sure if it's the same you are talking about)
 
I've been using RustDesktop, which has some lag when connecting to my Mac. A friend recently recommended Jump Desktop. Wow, it is super fast with great resolution!!

Someone said that the company is based out of UAE, but they are only incorporated in the UAE. I'm curious where their developers are from, who supports it, etc. The last thing I want is a company backed by China, Russia, etc.

Really wish you could do direct connections without needing a bunch of Teams licenses.

if you are worried about privacy, i wouldn't use none open source software. pretty much most commercial software is spyware by now.
 
if you are worried about privacy, i wouldn't use none open source software. pretty much most commercial software is spyware by now.
Not as much worried about privacy as I am worried about someone getting backdoor access to my computer/network and gaining access to financial accounts.

I realize nothing is bulletproof. Just trying to make sure it's not a good possibility that someone could use this as a backdoor.

RustDesk offers 2FA on devices itself. Makes it more secure because you need the 2FA to gain access to the device. Unfortunately, RustDesk is slower than Jump Desktop.
 
Someone said that the company is based out of UAE, but they are only incorporated in the UAE. I'm curious where their developers are from, who supports it, etc. The last thing I want is a company backed by China, Russia, etc.

Here's a thread here on MacRumors, with an "employee" (??) chiming in. That user only posted the two messages in that thread and was last seen by MacRumors about two months after the 2020 post.

https://forums.macrumors.com/threads/is-jump-desktop-a-spy-tool.2227422/?post=28302827#post-28302827

Not as much worried about privacy as I am worried about someone getting backdoor access to my computer/network and gaining access to financial accounts.

I realize nothing is bulletproof. Just trying to make sure it's not a good possibility that someone could use this as a backdoor.

Surely screen-sharing software could be used for surveillance or a backdoor. Unfortunately it's awfully hard to evaluate the risk...
 
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the company is based out of UAE, but they are only incorporated in the UAE. I'm curious where their developers are from, who supports it, etc. The last thing I want is a company backed by China, Russia, etc.

I wrote a post about something similar a while back…

And two about open source software risks:
 
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Has anyone else been having trouble connecting with Jump over cellular with the latest iOS and MacOS? I have reinstalled the app on Mac and iOS (along with Jump Connect), made sure toggles where set properly, and most of the time I am told my Macs are offline, even though Connect shows them logged in. Half the time the phone shows connecting, even though the connection has already been made (as the screen size enlarged and the Jump Connect icon turned red. I was able to successfully connect twice today but, that was it. I don't have any problems connecting via Wifi home. Up until a week ago (or thereabouts) I was readily able to remote in over cellular without any problems.

I can remote in with Screens 5 (via Tailscale) constistently but, I still want to be able to use Jump.
 
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Has anyone else been having trouble connecting with Jump over cellular with the latest iOS and MacOS?
I have just done:
Connect to world via cellular
Try to connect using Jump Fluid - failed.
Connected to Tailscale and tried Jump again - all good.
Disconnected Tailscale and tried Jump again - it worked!
5 minutes later it doesn't!

Jump has always been a bit patchy using Fluid connectivity - even on my LAN at home. Seems to have good months and bad months.

For remote access, Tailscale makes it much more reliable.
 
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I dumped RustDesk after a smartelleck comment they made in their GitHub when I requested a privacy screen for macOS. Ended up deleting it from all my computers and won't renew my subscription with them. Then later I found this: https://www.cvedetails.com/cve/CVE-2024-25140/ Who knows if they have fixed this.

Jump is almost as quick as sitting in front of the host computer. It really is a great solution. Wish they offered 2FA per device instead of just on the account (i.e., with each computer you connect to, it requires a separate 2FA code when enabled).
 
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I have just done:
Connect to world via cellular
Try to connect using Jump Fluid - failed.
Connected to Tailscale and tried Jump again - all good.
Disconnected Tailscale and tried Jump again - it worked!
5 minutes later it doesn't!

Jump has always been a bit patchy using Fluid connectivity - even on my LAN at home. Seems to have good months and bad months.

For remote access, Tailscale makes it much more reliable.
Thank you for taking the time to test. I appreciate it.
 
Ex-Claude ~ the extent to which Jump Desktop uses or depends on the Cloud ~

Great news on the Windows 10 Pro front — RDP will work fine on your Bootcamp machine.

Jump Desktop and the Cloud​

This [cloud dependency] is a genuinely reasonable concern, and the answer is nuanced.

What​

Jump Desktop offers an optional relay/cloud connection mode, which routes your connection through their servers when a direct connection isn't possible — useful if you're connecting from outside your home network without configuring port forwarding. This requires a Jump Desktop account and depends on their infrastructure being available.

There's also optional sync of your machine list and settings via their cloud, which is convenient but not mandatory.

What​

Crucially, on a local network (which covers your use case — three Mac Minis presumably on the same home or office network), Jump Desktop connects directly, peer-to-peer. No cloud relay is involved at all. It's just your machines talking to each other over your LAN using RDP or VNC.

You can use Jump Desktop entirely without creating an account if you add machines manually by IP address. The cloud features are opt-in, not foundational.

The practical reassurance​

For your specific setup — three machines on a local network, one of which runs Windows — you could configure Jump Desktop to never touch their servers:
  • Add machines by local IP address manually
  • Use RDP directly to the Bootcamp machine
  • Use VNC or the Jump protocol directly to the two Macs
  • Skip account creation entirely
The cloud dependency is essentially zero in that configuration. Your only exposure would be if Jump Desktop's app itself ever required cloud authentication to launch, which currently it does not.

The one caveat worth noting is that if you ever want to connect remotely (from outside your network), you'd either need their relay, or set up your own solution such as a VPN or port forwarding — but that's a bridge you needn't cross unless the need arises.
 
Use VNC or the Jump protocol directly to the two Macs
My experience is that you need to login and be cloud connected to establish a Jump protocol (Fluid) connection. The performance is a good bit better than a VNC connection.

I would very much like to be able to create a Fluid connection without an active login to the Jump cloud. How do you do it?
 
I've only just purchased Jump Desktop and not yet installed it, so I'm unfamiliar with "Fluid". It seems odd that a remote cloud connection could offer better performance than a domestic network. My setup will be strictly local, with three 2018 Macs within a metre of each other …
 
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I've only just bought Jump Desktop and not yet installed it, so I'm unfamiliar with "Fluid". It seems odd that a remote cloud connection could offer better performance that a domestic network. My setup will be strictly local, with three 2018 Macs within a metre of each other …
"Fluid" requires connection to Jump to initiate a connection. Once established all traffic is over the LAN. Without that, the best you can do locally is a VNC (for Mac to Mac) connection. VNC is not good enough for some graphics apps (e.g. games) which work well with a Fluid connection.
 
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