Carrier JUMP On Demand! For Dummies

[freepomme]

I looked up Jump On Demand on the Internet and they've been explaining it, but I'm dumb and it's just not sinking in on how to actually use it.

So can somebody break it down, simplify it down and make it digestible so I can digest this information?

 

[eyoungren]

Jump
Upgrade 2x per year. $10 a month for insurance which is included. You pay sales tax up front.

Jump On Demand (JOD)
Upgrade 3x per year. Limited phone selection to iPhones, Samsung Flagships, LG Flagships. No extra cost, insurance not included but available for $8 a month. The tax for the phone is included in the monthly charge.

 

[lordofthereef]

Another difference between Jump and on demand is the monthly payments. Aside from the insurance you are required to pay on jump (dumb IMO) I do believe it is also a payment plan whereby the msrp and tax of the phone is divided into 24 actual payments. On demand is 18 payments, at the end of which you have to turn the phone in or pay the lump sum remainder to keep the phone. You pay the same for each device ether way (not considering insurance as device payment since it's technically a service), it's just how the payments are broken down.

IMO JOD is the superior option if you're going for flagship devices anyway. It's even better if you're the type of person that likes to jump from apples flagship to Samsung flagship and back every year as some seem to enjoy.

 

[freepomme]

Another difference between Jump and on demand is the monthly payments. Aside from the insurance you are required to pay on jump (dumb IMO) I do believe it is also a payment plan whereby the msrp and tax of the phone is divided into 24 actual payments. On demand is 18 payments, at the end of which you have to turn the phone in or pay the lump sum remainder to keep the phone. You pay the same for each device ether way (not considering insurance as device payment since it's technically a service), it's just how the payments are broken down.

IMO JOD is the superior option if you're going for flagship devices anyway. It's even better if you're the type of person that likes to jump from apples flagship to Samsung flagship and back every year as some seem to enjoy.

I didn't understand anything you just wrote.

Wait, you're getting too complicated. This is for dummies. That's too much information.

It has to be pre chewed, broken down, to make it digestible! The reason why is because I was not allowed to jump when the time came.

So now it has to be broken down, as if you were talking to dummies.

You're not answering the core question how do you get the new phone with jump on demand?
[doublepost=1472606937][/doublepost]

Jump
Upgrade 2x per year. $10 a month for insurance which is included. You pay sales tax up front.

Jump On Demand (JOD)
Upgrade 3x per year. Limited phone selection to iPhones, Samsung Flagships, LG Flagships. No extra cost, insurance not included but available for $8 a month. The tax for the phone is included in the monthly charge.

Digestible. This is nicely summarized but it needs to be broken down further. It doesn't actually explain the act of jumping.

This is what these plans fail to do, and it's why people don't join them.

The act of actually jumping is what's hard.

Everywhere on the Internet, people write these long paragraphs about jump on demand but it doesn't really say anything. And no one can tell you off the top of their heads what it actually is.

The way people explain the Jump program makes no sense.

 

[MuGeN PoWeR]

i went to the TMobile store and they said that they are not offering JOD and you can only opt for Jump! that is for new customers only. i want to port in to TMobile from AT&T!

 

[freepomme]

What does jump do?! What I can really see is mobile insurance.

 

[lordofthereef]

I didn't understand anything you just wrote.

Wait, you're getting too complicated. This is for dummies. That's too much information.

It has to be pre chewed, broken down, to make it digestible! The reason why is because I was not allowed to jump when the time came.

So now it has to be broken down, as if you were talking to dummies.

You're not answering the core question how do you get the new phone with jump on demand?
[doublepost=1472606937][/doublepost]


Digestible. This is nicely summarized but it needs to be broken down further. It doesn't actually explain the act of jumping.

This is what these plans fail to do, and it's why people don't join them.

The act of actually jumping is what's hard.

Everywhere on the Internet, people write these long paragraphs about jump on demand but it doesn't really say anything. And no one can tell you off the top of their heads what it actually is.

The way people explain the Jump program makes no sense.

You walk in, hand them your old phone, get a new one, and pay whatever the new monthly payment (based on the msrp of the new device) may be.
[doublepost=1472607712][/doublepost]

What does jump do?! What I can really see is mobile insurance.

Jump is just their older plan that, for whatever reason, they never got rid of. Jump is basically forced obile insurance with a maxumum of one upgrade per calendar year. BUT you can choose more (generally lower end) phones. JOD are only the high end devices.
[doublepost=1472607834][/doublepost]

i went to the TMobile store and they said that they are not offering JOD and you can only opt for Jump! that is for new customers only. i want to port in to TMobile from AT&T!

I'd show them this. It says its eligible for new activations and even gives a device list...

JUMP! On Demand is available through our retail locations for new activations and upgrades, as well as through T-Mobile Customer Service for upgrades.

https://support.t-mobile.com/docs/DOC-22281#subhead1

 

[freepomme]

You walk in, hand them your old phone, get a new one, and pay whatever the new monthly payment (based on the msrp of the new device) may be.

All I'm looking to do is offset the cost of a purchase of the year's brand new iPhone by using my existing iphone towards it.

The question comes in when you have a payoff amount of say $100, what does that mean when you try to purchase the new phone? Do you have to complete the plan, thus owning the phone and then after owning the phone, immediately sell the phone back to T-Mobile for a discount on your new purchase?

 

[itsray]

i went to the TMobile store and they said that they are not offering JOD and you can only opt for Jump! that is for new customers only. i want to port in to TMobile from AT&T!

thats not true. I just signed up about 2 1/2 weeks ago or so and when i log in and go to 'shop' it says this

You are a JUMP! On Demand customer.
You're eligible for a JUMP! On Demand upgrade.
To upgrade your device today please call 1-866-646-4688 or visit your local T-Mobile retail store.
Find a store

 

[lordofthereef]

All I'm looking to do is offset the cost of a purchase of the year's brand new iPhone by using my existing iphone towards it.

The question comes in when you have a payoff amount of say $100, what does that mean when you try to purchase the new phone? Do you have to complete the plan, thus owning the phone and then after owning the phone, immediately sell the phone back to T-Mobile for a discount on your new purchase?

Here is how JOD payments are broken up (I am not counting devices where they require any sort of down payment. If the device requires a down payment just subtract that number from the initial MSRP calculation).

MSRP/24 = monthly payment.
18 payments per JOD means your have (MSRP) - (monthly payment x 18) = (final buyout)

Lets take iPhone 6s 16GB. $650 MSRP. For simplicity I am not counting taxes (buy in NH and you wont have to lol).

$650/24 = $27 per month
$27 x 18 = $486 paid by end of lease
$650 - $486 = $164 buyout at end of lease if you want to keep phone.

At any point though you can choose to just hand that phone in to TMO and get another one, up to three times per 12 months. At NO point do you NEED to finish paying off the device (unless you decide to terminate service with TMO). If you DO pay off the device and still trade it in they will apply a trade credit to your monhtly rates. That's generally around $7 a month. $7 x 18 = 126, so if you know you won't keep the device you are better off never buying it out (or just sell it on craigslist or something)

 

[MuGeN PoWeR]

You walk in, hand them your old phone, get a new one, and pay whatever the new monthly payment (based on the msrp of the new device) may be.
[doublepost=1472607712][/doublepost]
Jump is just their older plan that, for whatever reason, they never got rid of. Jump is basically forced obile insurance with a maxumum of one upgrade per calendar year. BUT you can choose more (generally lower end) phones. JOD are only the high end devices.
[doublepost=1472607834][/doublepost]
I'd show them this. It says its eligible for new activations and even gives a device list...

JUMP! On Demand is available through our retail locations for new activations and upgrades, as well as through T-Mobile Customer Service for upgrades.

https://support.t-mobile.com/docs/DOC-22281#subhead1

oh thank you for this. i wanted to sign up for this!

 

[lordofthereef]

oh thank you for this. i wanted to sign up for this!

You're welcome. Unfortunatley I have found TMO reps to be pretty lacking in knowledge of their own plans. I had a hell of a time migrating from ATT to TMO and getting all of the promos we were promised. BUT... it happened and we were finally actually given much more than we expected as a thank you for dealing with thier lengthy (three month) process of fixing everything lol.

 

[itsray]

i just called to ask. if you do trade in your phone you still have to pay tax on the full price of the new one before you walk out/when it ships.

 

[MuGeN PoWeR]

You're welcome. Unfortunatley I have found TMO reps to be pretty lacking in knowledge of their own plans. I had a hell of a time migrating from ATT to TMO and getting all of the promos we were promised. BUT... it happened and we were finally actually given much more than we expected as a thank you for dealing with thier lengthy (three month) process of fixing everything lol.

yeah i went to the mall and there were two TMobile stores there and one of the store rep said we dont have JOD anymore while the other one said its an awesome plan but we can only come to know while signing up if its being offered or not!

 

[jamezr]

yeah i went to the mall and there were two TMobile stores there and one of the store rep said we dont have JOD anymore while the other one said its an awesome plan but we can only come to know while signing up if its being offered or not!

Was that a corp T-Mobile store or a authorized reseller? There is a difference in knowledge between the two. An authorized TMO reseller store will look just like a corp store except it will have a reseller sign in the front window and they will tell you if asked they are a reseller.
In my experiences some resellers don't have all the latest information.

 

[davidgolfer]

I'm concerning switching over just to get JOD. It looks like a great program.

 

[sirghost]

I looked up Jump On Demand on the Internet and they've been explaining it, but I'm dumb and it's just not sinking in on how to actually use it.

So can somebody break it down, simplify it down and make it digestible so I can digest this information?

OK,

In the simplest terms here is what jump on demand is.

1. Get new phone zero down and tax included in monthly payment and no insurance. <specific phones only>

2. Next day, next week, etc want a new phone? Trade it out up to 3 times in a single year.




Now, regular Jump is below.

1. Get new phone, pay taxes up front, monthly payment for the rest and insurance is included for free.

2. Trade in phone every 12 months. repeat step 1.


Can not break it down any simpler then that and if that is too complicated I apologize.

 

[joshwithachance]

Stores no longer offer JoD to new customers, and in store device exchanges will be discontinued at some point in the future. But for now if you're on the program you're able to still do your exchanges as usual.

 

[freepomme]

T-mobile reneged with the regular jump. It's just like them to renege on jump on demand. That should come as no surprise! It's what we expect them to do!

 

[MuGeN PoWeR]

Was that a corp T-Mobile store or a authorized reseller? There is a difference in knowledge between the two. An authorized TMO reseller store will look just like a corp store except it will have a reseller sign in the front window and they will tell you if asked they are a reseller.
In my experiences some resellers don't have all the latest information.

Yeah I was thinking the same. I would go to corporate store next time. I assume it was reseller.

Edit:just called another store and they told me they don't offer it anymore.

 

[lordofthereef]

Was that a corp T-Mobile store or a authorized reseller? There is a difference in knowledge between the two. An authorized TMO reseller store will look just like a corp store except it will have a reseller sign in the front window and they will tell you if asked they are a reseller.
In my experiences some resellers don't have all the latest information.

I've been to two corp stores (in happy to give you their addresses if you want. One is Salem NH and the other is Nashua NH). Neither knew wtf they were doing. I spent over an hit in Nashua turning in jump on demand devices and the conclusion was they couldn't do it and I had to mail them in... after mailing them in they someone saw the package was received but the phones weren't ever checked in so I was "responsible" for the remaining msrp. It was beyond **** show status.

I realize social media pages aren't the best litmus test but if you look there all you see is complaints. And most of them aren't even about service. People are upset at customer service for not having s clue what they're doing. I believe it or not the above incident is just the tip of the iceberg on how royally F'd my account was but I don't want to get into all the details, unless you should request it. Yeah, just my personal experience, but it seems this isn't an uncommon occursnce. It probably doesn't help that T-Mobile is constantly changing promos and options, claiming it's to make customers life easier, all the while actually complicating things more lol

 

[jamezr]

I've been to two corp stores (in happy to give you their addresses if you want. One is Salem NH and the other is Nashua NH). Neither knew wtf they were doing. I spent over an hit in Nashua turning in jump on demand devices and the conclusion was they couldn't do it and I had to mail them in... after mailing them in they someone saw the package was received but the phones weren't ever checked in so I was "responsible" for the remaining msrp. It was beyond **** show status.

I realize social media pages aren't the best litmus test but if you look there all you see is complaints. And most of them aren't even about service. People are upset at customer service for not having s clue what they're doing. I believe it or not the above incident is just the tip of the iceberg on how royally F'd my account was but I don't want to get into all the details, unless you should request it. Yeah, just my personal experience, but it seems this isn't an uncommon occursnce. It probably doesn't help that T-Mobile is constantly changing promos and options, claiming it's to make customers life easier, all the while actually complicating things more lol

Yeah I;m not for all the gimmicks they have been promoting either. Just give us great coverage at a great price and save the promo/gimmicks.