Can someone tell me how to solve this problem? A relative recently got a hand-me-down Wintel box from someone. They got rid of their old computer and are planning on using this one. They told me that the "new" computer doesn't have the software for their internet provider, Juno, on it...and could I help them set it up? Well, fine. I thought I'd just download Juno's software onto a CD, take it to their house, load it up on their machine and install it, right? Wrong. I've been all over the place on Juno's web site, and they will not let you download their software unless you sign up for their service...which I am certainly not going to do. Alternatively, I can order their software on CD...for $10. That, I'm not going to do either. They will let me download the software...if I use my relatives' login name and password. I don't want to know my relatives' login and password. It's just not right that I should have it, even if they're willing to give it to me. Now, they live quite a ways from me. I could have them drive all the way over here just so they can log into Juno's site without me seeing their confidential info...but that seems a ridiculous length to go to just because Juno is so anal-retentive about their service. Any ideas? Any other place I can get Juno's software? Or should I just use their info, then tell them to change their password?