Just a thread to complain about UPS

Discussion in 'iPhone' started by atacinus, Sep 21, 2014.

  1. atacinus macrumors 6502

    Joined:
    Oct 25, 2003
    Location:
    New York City
    #1
    This is really just to rant - anyone else who hates UPS feel free to join in. Basic idea is that I live in an apartment building - no doorman - every single other carrier (FedEx, USPS, DHL, etc.) will deliver to my building either without a signature or, if required, will respect a pre-signed letter taped to the door.

    Not UPS. No, never UPS. So of course I didn't have high hopes for getting my iPhone on launch day despite pre-signing for it once I found out that Big Brown was going to be the carrier...

    ...And it came to pass. So I thought I would do the decent thing and ask for it to redeliver to a UPS store since I won't be home Monday or the rest of the week to sign for it either. For this privilege, I have to join UPS stupid "My Choice" program AND pay them $5 to redirect the package.

    Did all of this - tracking then updated that the package would be delivered to the UPS store I chose yesterday end of day. I visited the store an hour before close despite not receiving a "delivered" confirmation, and nope...no package. Called the UPS number and it's still stuck in Secaucus of all god-awful places.

    Now they're saying it will be delivered by end of day Monday - nonsense, I won't believe it until it's in my hand. And like I said, I paid $5 for this privilege!

    So nothing against apple, and this is the height of #firstworldproblems - but seriously, UPS you are terrible. I have no idea why anyone uses you. I have never had problems with any other carrier, but with you I have problems EVERY SINGLE TIME.

    DEATH TO BIG BROWN! Let's get out the pitchforks!

    /rant
     
  2. marine0816 macrumors 6502a

    marine0816

    Joined:
    Mar 11, 2011
    Location:
    USA
    #2
    UPS delivered my phone on launch day, I'm actually typing on it as we speak
     
  3. Mr. PoopyPants macrumors newbie

    Joined:
    Jun 21, 2011
    #3
    They were at my house at 9:30 AM on launch day with my phone. No complaints here.

    I guess look at it from this perspective: would you rather run the risk that it get stolen or have it delivered three days later than expected?
     
  4. bambooshots macrumors 65816

    Joined:
    Jul 25, 2013
    #4
    Ehhh...this seems to be an isolated incident. Each carrier has their moment.

    From the way it sounds, quite a few phones were delivered no muss no fuss on Friday/Saturday.
     
  5. titans1127 macrumors 6502a

    Joined:
    Mar 10, 2009
    #5
    Having it delivered to a UPS retail store bumps the delivery date back 1 day. It should have said that on the last screen you see before confirming the change.

    There have also been coupon codes for 6-12 months of free premium mychoice service as well which doesn't require the extra $5 charge to make those kind of changes.
     
  6. atacinus thread starter macrumors 6502

    Joined:
    Oct 25, 2003
    Location:
    New York City
    #6
    Obviously YMMV and I'm sure the majority of people got their phone's on launch day, I'm just saying that out of all of the major carriers the only one that I ever have trouble with is UPS. I hate those guys ;-p
     
  7. cbarnes3121 macrumors newbie

    Joined:
    Mar 22, 2012
    #7
    Even though ups delivered my iPhone correctly this is the first time in the past they have left my packages all over the place I stay in a apartment as well and they would leave my stuff anywhere they are horrible
     
  8. ROLLTIDE1 macrumors 65816

    Joined:
    Sep 12, 2012
    #8
    UPS does a great job most of the time accept for holiday season when the full time UPS workers get lazy and make the helpers do all the work :cool:
     

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