I ordered a base macbook pro 15" with the anti-glare screen, it has been ordered and I should be receiving it in the next couple of days. Since I ordered it I have been thinking about getting the high end i7 model instead. Can I just take my laptop when I get to the store and exchange it for the i7 and pay the difference? Or will there be restocking fees etc...?
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Just bought a new i5 laptop not openned, want to exchange for i7.
- Thread starter bestthereis27
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Yes I just found that out, they can only exchange if they have that exact BTO model there in the store...which i think is crap because it is the apple store. Its an apple product.
Call apple directly right now. If it has not shipped they may be able to modify your order. If it has shipped they may be able to still do something but do the sooner you contact them the better your chances of getting what you want sooner vs later.
I can't find the link now, but in the past Apple has not allowed returns on BTO computers. Also, if it has been shipped a cancellation is not allowed either.
Either way, call Apple. They are the only ones who can give you a definitive answer on this.
Either way, call Apple. They are the only ones who can give you a definitive answer on this.
The laptop I ordered is on the truck to be delivered today. I called apple and they have emailed me a RMA# and FedEx shipping label back. I will get a full refund as soon as they receive and process everything.
Kind of a hassle, I wish I could just return it at the store, get the refund or pay the difference for the new machine and they return it where ever it needs to go.
Kind of a hassle, I wish I could just return it at the store, get the refund or pay the difference for the new machine and they return it where ever it needs to go.
Actually, it is not much of a hassle. Stick a label on a box and have it picked up or drop it off locally - or maybe just stick the label on the box when you get it and hand it off to the Fedex guy (not sure if that works). The only snag is the wait to get credited but you can place an order for the one you want at anytime assuming you have enough room on the credit card. It could be worse. You might have changed your mind next week and then....
