I have just purchased a mac pro 2.0 standard configuration from the UK apple refurb store. I got it home and set it all up and ran all the system updates. When It came to the firmware update all went fine but the cd drawer was stuck and did not eject when finished. After I restarted the system i tried to eject the cd drawer again but it would not come out and the piece of plastic which comes down before the drive ejects is clearly stuck. On Closer inspection there is a screw which is loose and has become jamed and broken the plastic mechanism. aaahhhh! so what do I do and what can I expect? Obviously I will call apple tomorrow morning, but should I be after a new machine, or will they expect to fix this one and give it back to me?