JUST CHIPPED MY SPORT BEZEL. :(

Discussion in 'Apple Watch' started by Sneakerp, May 13, 2016.

  1. Sneakerp, May 13, 2016
    Last edited: May 13, 2016

    Sneakerp macrumors member

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    #1
    It fell onto the ground from my sweater pocket as I was grabbing it out the car. Forgot I had it in there. I always try to keep it from cosmetic damage, but I'm just glad it wasn't worse.

    Anything I can do to not make the chip as noticeable? I hate seeing it.

    IMG_6793.PNG IMG_6792.PNG
     
  2. JayLenochiniMac macrumors G5

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    #2
    Nope, it's just like the aluminum iPhone. Nothing you can do.
     
  3. T'hain Esh Kelch macrumors 601

    T'hain Esh Kelch

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  4. Qqueenie macrumors regular

    Qqueenie

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    #4
    Nothing you can do. You could always cover the whole thing up with a plastic bumper but I think those look worse than the chipped case would.

    If you have apple care, you could bring it in for replacement...two incidents of accidental damage are covered for a fee (something between $50 and $70 I think?).

    Also, maybe keep the watch on your wrist instead of in a sweater pocket next time? ;)
     
  5. Sneakerp thread starter macrumors member

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    #5
    Yeah those bumpers ruin the whole look.

    Don't have apple care atm, but may buy it for these types of incidents.

    I took it off for the gym. There would be a lot more chips scratches if I didn't remove it. o_O
     
  6. Mlrollin91 macrumors G4

    Mlrollin91

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    #6
    Apple won't replace it for cosmetic issues. A chip is cosmetic. If it was cracked, different story.
     
  7. Sneakerp thread starter macrumors member

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    #7
    Chip today, a possible crack tomorrow. I am going to purchase the apple care for ease of mind. Thanks.
     
  8. Mlrollin91 macrumors G4

    Mlrollin91

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    #8
    Applecare can only be purchased within 60 days of purchase of the device and Apple has to inspect the device. Hate to break it to you, but not going to happen with a chip.
     
  9. JayLenochiniMac macrumors G5

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    #9
    AC+ can still be purchased within 60 days even with an existing chip. It won't matter anyway because AC+ doesn't cover cosmetic damage, as you pointed out. They're primarily inspecting for qualifying damage that'd be replaced under AC+ (to prevent people from purchasing AC+ after the fact).
     
  10. Mlrollin91 macrumors G4

    Mlrollin91

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    #10
    Yes but that chip is still damage to the device. Meaning it had to be sustained from force to the device which could have broken something internally. Therefore, Apple would deny you the ability to purchase AppleCare. I know from experience. My sister dropped her watch, put a knick in the top corner within 30 days of purchase. Tried to purchase AC+ and they denied it because of possible internal damage.
     
  11. JayLenochiniMac macrumors G5

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    #11
    Interesting. I've chipped my aluminum iPhone just like the one pictured in the OP just from a swing against an object (as aluminum is soft). Perhaps they've reasoned that since aluminum is supposedly stronger on the AW Sport the force could be great enough to cause internal damage, hence the denial if a chip/kink is found.
     
  12. Sneakerp thread starter macrumors member

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    #12
    Worth a shot. I will report back on my findings.
     
  13. HopefulHumanist macrumors 6502a

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    #13
    The watch was made with fitness and workouts in mind. I use mine in the gym all the time. I can't imagine what kind of workout you could be doing that would put the watch in more risk of damage than regular use.
     
  14. flyinmac macrumors 68030

    flyinmac

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    #14
    I say congratulations. Now that the first chip is there, you can move on and simply wear it and use it without worrying all the time.

    I wouldn't bother wearing anything that I intended to protect. Anything worn on your body will get minor damage in the course of being worn. If I have to always remove it, then I would prefer to discard it.
     
  15. JayLenochiniMac macrumors G5

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    #15
    That's why a lot of people opt for the SS. The sapphire screen is pretty much impervious unless you get really unlucky and stainless steel can easily be restored to like-new condition (unless you prefer the patina).
     
  16. caligurl macrumors 68030

    caligurl

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    #16
    If you aren't within a certain distance of an apple store (not sure what it is, exactly) and you are within your 60 days of purchasing the watch.... you can CALL and get apple care over the phone (at least you can do that for iphones, etc.)

    then they won't see the chip and it won't be an issue. just keep in mind that if you get AC and decide to replace the watch.... you will be charged for one of your accident replacements.
     
  17. Jerry Raia macrumors regular

    Jerry Raia

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    #17
    Apple Care does cover 2 incidences of cosmetic damage. I scratched my watch up pretty good in a mishap. They replaced it with a new watch for $79 I think It was.
     
  18. JayLenochiniMac macrumors G5

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    #18
    Nope, it doesn't cover simple cosmetic damage such as scratches and dents. From http://www.apple.com/legal/sales-support/applecare/applecareplus/docs/applecareplusnaen.html:

    "(v) The Plan does not apply to cosmetic damage to the Covered Equipment, including but not limited to scratches and dents that do not otherwise affect the functionality of the Covered Equipment."

    What you can apply the deductible toward a new AW under AC+ is when you get more severe damage such as extreme abrasion (e.g., as a result of scratching it up pretty good in a mishap as in your case):

    Out-of-Warranty-Apple-Watch-800x574.png
     
  19. Jerry Raia macrumors regular

    Jerry Raia

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    #19
    Well then they made a mistake because I'm telling you my watch was replaced with a new one. The sapphire crystal was scratched and the case had a dent. No argument, they just took the one I had scratched and in less than a week I had a new replacement
     
  20. JayLenochiniMac macrumors G5

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    #20
    Then that'd be considered severe damage (which AC+ does cover), as the sapphire crystal is supposed to be scratch-resistant and a scratched crystal can affect the functionality (readability) of the AW if it's severe enough. After all, you wrote that you scratched it up pretty good. The minor chip on the OP's watch isn't an example of scratching it up pretty good. They didn't make a mistake in your case.
     

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