Just Got a Replacement iPhone but not 5k Serial #

Discussion in 'iPhone' started by jw nyc, Sep 16, 2009.

  1. jw nyc macrumors 6502a

    Joined:
    Jan 31, 2008
    #1
    I just got a replacement iPhone from the Genius Bar (came in a white box, not an original box) b/c the battery on my new 3GS crapped out. I've seen most of the people who got replacements here have a serial that begins with 5K but mine begins with 889XXXXXXXX. Does anyone know what this means? Is it refurbished or new?
     
  2. alent1234 macrumors 603

    Joined:
    Jun 19, 2009
  3. jmmo20 macrumors 65816

    Joined:
    Jun 15, 2006
    #3
    888xxx are iphones for the spanish market, but I don't know what 889 is.. I'd say you got a new one, not a refurb.
     
  4. vizkiz macrumors 6502a

    vizkiz

    Joined:
    Jul 22, 2008
    Location:
    Long Island, NY
    #4
    It has been posted here before, refurbs come with both 5-based and 8-based serial numbers. It is possible you got a new one, but it's probably a refurb. Check the warranty information and see when the warranty was started on it.

    https://selfsolve.apple.com/GetWarranty.do
     
  5. jw nyc thread starter macrumors 6502a

    Joined:
    Jan 31, 2008
    #5
    It says "Your product is covered for eligible hardware repairs and service under Apple's Limited Warranty.
    Expires: June 17, 2010"

    But I think this is just based on when my original warranty was going to expire. I don't think it changes when they replace the phone, it just goes on the same account as the old one.
     
  6. vizkiz macrumors 6502a

    vizkiz

    Joined:
    Jul 22, 2008
    Location:
    Long Island, NY
    #6
    Oh, true. In my case, my phone was replaced on July 18th, and my warranty was set to expire on July 28th, so my warranty was extended 3 months. I forgot about the "3 months or end of original warranty, whichever is longer" part.

    My problem is, when I put the serial of my current phone in, it comes up out of warranty, even though it's covered 3 months from July 18th, until October 18th.
     
  7. mcmanus7 macrumors 6502a

    Joined:
    Oct 30, 2008
    #7
    The genius bar receipt that you should have received has the new warranty information on it...
     

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