iPod touch Just got back from Apple Store w/ return

[metalarmed]

My previous ipod touch had a bad screen so I went to return it and, boy, was it easy. He recognized the problem right away (even though it was the first ipod touch he ever saw face to face) and gave me an exchange.

He told me that if it's a manufacturing problem, then odds are the exchange won't solve the problem. As a result, he extended my exchange warranty until october 31. He said if Apple doesn't fix the problem by then I can get return it and get a full refund!!!

In addition, he also notified the Apple's engineering sector about the inverse black problem through e-mail. He said it would be a start to get apple to recognize the problem if they haven't already.

 

[squeeks]

ok but you left out the most important detail...is the new one good???

 

[metalarmed]

I'm checking that now.

 

[metalarmed]

Aaaaandddddddddd... the negative black is still there . Not a surprise though. I checked out 5 of the ipod touches on display at the apple store and all of them had the same problem.

 

[aidanpendragon]

Aaaaandddddddddd... the negative black is still there . Not a surprise though. I checked out 5 of the ipod touches on display at the apple store and all of them had the same problem.

Sucks. Good story to relate, tho.

 

[jockmock]

I don't know if you have the energy, but if you have, return it again and again untill you get a (close to) perfect one. Apple have to feel as much of this as possible

 

[gadgetgirl85]

Will be interesting to see whether the people who have to wait until the 28th will have the same problem

 

[metalarmed]

I don't know if you have the energy, but if you have, return it again and again untill you get a (close to) perfect one. Apple have to feel as much of this as possible

lol. People should start returning their defected ipod touches to get the apple guys aware. I'm really glad he contacted the engineers though. That should help a bunch.

 

[Hoopdy]

Some news station will probably pick up the info and broadcast it once it actually comes out.

I know if mine is messed up I'll be having a VERY long dicussion with Apple Support and force them to refund me 100% w/ no restocking BS.

 

[clevin]

I definitely think its more or less a problem on most unit on the shelf now, some people don't really care that much such that they might feel its "ok"

all in all, I will return it in 2 weeks, enough time to play with it, and apple can just eat it. I would try again maybe next time (3 months?) see if things get better.