Well I got it back this morning already(just sent it in tuesday morning) but now it has black marks on the trackpad button, its scratched in a few places, there was masking tape over the word macbook on the bezel. There was a clear plastic protective thing over just the wrist area it stopped before the keyboard part and only the bery bottom of the bezel had protective plastic on it. And the protective plastic was severely creased like it had been used a bunch of times. The service details say product serviced by replacing the following: APP-630-7253 PCM MLB, 2.0GHZ DC, TOP CASE W APP-603-9857 ASSY, SMS/ST APP-605-0994 SVC, BEZEL, M42 Then says "Consumable parts used as required" I checked the serial number and its the same. Do the laptops serial numbers not change if the logic board is replaced? The imac we have changed serial numbers when the logic board was replaced. It was also not recognising right clicks with two fingers on the trackpad so I restarted it and now its displaying the vertical colored lines. It starts out with just a couple of colored lines and it grows to fill the screen with them. Its very annoying I can't believe this I was upset to have a problem at all but then I was feeling better since they turned it around and had it back to me in 2 days time. But this is freaking unbelievable. The repair was done by Flextronics International in Memphis TN(I called apple and they sent me a box I was surprised to see flextronics international on the service sheet) and it has the service technicians ID I hope he gets taught how to take care of a computer when he has it on his bench.