after 7 weeks its back. it needed a new screen and keyboard (screen was just blank grey all the time and KB wouldnt fully light up) so i have it back and it looks like, as well as replacing the LCD, i have a completely new case! or at least new top n bottom, mine had a few blemishes but now there are none! so thats a nice suprise screen is now a samsung model and is even better than the LG one i had before (and i have to say that was also a good example too), KB is definately new, i can feel it, but they cant of replaced the actual broken bit, the backlighting because thats still horrifically uneven. however.... fans they will not stop running at 6000rpm, even on battery they hover around 2000rpm for a few seconds before spinning up to the max. SMC does naff all, temperatures are around 37 deg (yes 37) and theres <5% CPU usage. what am i gonna do? also, my battery, its only got 19 cycles but the health is 80% already.... ive already had a battery replacement... looks like im due another. ill run it flat later on an leave it for a few hours in sleep and then charge it up again to calibrate it. my guess is the techs have had it plugged and unplugged from the mains like a yo yo for a £1600+ laptop this isnt the kind of stuff i should be dealing with constantly.