Just got my new MBP w/ dead pixel, sending back, quick quesiton!!

[EvoWake]

Just wondering, my macbook was customized, 2.8Ghz, 250 7200rpm sata drive... can I start putting my data on or is there a chance I'll get an entirely new system? I would love to get going but i'm not sure how apple will handle this situation?

 

[emt1]

You may or may not get a new system. Don't expect to get the data back.

 

[Neil321]

If its only the one dead pixel I'm pretty sure they would say its within specs, they do have a limit but I'm not sure what it is around 5 i think

 

[richard.mac]

theres close to 1.3 million pixels in a MacBook Pro's display. Apple is rightfully allowed to deny exchanges of displays with a few dead pixels IMO.

 

[highjumppudding]

theyll probably give you a new system. be safe and dont put that drive in there. i used to work at apple and they wont keep track of what you have in there now. unless you write them a note but at this point they wont really care because they are just probably going to ship you a new system. also, you may be in for a surprise when they receive the system, their deal pixel policy is harsh. unless you get a nice person. you can be in for some hassle.