I have been a mac user for 25yrs got my first mac at age 10. Was one of the first to receive the first iphone and have upgraded each yr. My problem is some of you guys seem to think apple can do no wrong and if there is an issue sweep under the rug so to speak. The iPhone issue is a problem and should be addressed by Apple ASAP. $300 for a phone and I can't use it as such is terrible, if I wanted an ipod I would have purchased one. I have tried the tape the case and even received another phone and I still have the same issue. I know this doesn't matter to the fanboys but if Apple cannot fix this issue I will abandon the iPhone for good ( maybe a droid or blackberry). If I am thinking this way then many others are as well, especially the newer mac users. Go ahead flame or do whatever you like, just know Apple should really address this ASAP. Software will not fix this problem do not get snowed over by what Apple is saying. Think about it if a case ,supposedly (not for me), solves the issue how can software be the problem?