My first MBP had 2 problems: A dead pixel in my field of view (very annoying as I'm a perfectionist) and a superdrive that I couldn't even put a disc in it (it got stuck halfway). I send it monday and already received my new one today! This is crazy fast IMO. I demanded priority shipping when I called to get it replaced. So far, it's perfect! I'm finally happy with my purchase. Good luck to anyone exchanging theirs, I hope you get a good one!