Just Had My Apple Interview

Discussion in 'Community Discussion' started by superspiffy, Oct 26, 2009.

  1. superspiffy macrumors 6502a

    Feb 6, 2007
    So I'm applying to be a Specialist at the Apple Store in Northridge and I just got out of a group interview. These are the details:

    There were 9 of us. First they made us introduced each other, then we watch corporate films why Apple is the **** and why working for Apple is the next best thing since slice bread and all that stuff. Then they gave us all a product to sales pitch and we all had to say why you should buy that particular product. I got MobileMe and I talked about why MobileMe is the easiest way to cloud compute and for 99 bucks, it's even worth it for your grandparents (not really, I think, but you know...) Then we all had to give examples of "transformational customer service" from our previous work experience. I told them about my previous video editing job and why it's so important to exceed customer's expectations when shooting a wedding. Then they threw tech trivia at us. This one mac guru were stealing all the questions so I had to put my game on and I jumped as many questions as I can. I answered the questions about what's in the iLife bundle, what's the diff between a Super/Combodrive, what's FSB, and what's the diff between Snow Leopard and Leopard, all easy questions for me after a couple of years prowling these boards! :cool:

    Some impressions...

    my palms hurt after clapping so much. We all had to clap at the end of everything.

    I'll give the edge to the tech guru, bubbly girls and a talkative-as-hell gay guy from our group. I already know Apple's looking for personality.

    I'm not too comfortable in groups and I might've twisted my words in my presentations and come off as nervous but I did my best at showing them I was eager and I had uber comp know-how.

    I wonder how long does it take them to get back to you if you got the job or not. I really want and need this job. Apple's the first place I wanna get in for retail. The showrooms are so nice I can live in them no problem
  2. glossywhite macrumors 65816


    Feb 28, 2008
    Well done mate - good for you!. If I didn't detest the idea of dealing with multiple moaning members of the public with their preconceived opinions and know-it-all-ness, I would apply, but I am a guy who likes his own space & to be left to do geeky code stuff in a room, so that wouldn't suit me AT ALL.

    I hope you get the position - I can imagine that Apple are amazing to work for!. If I could get a job with their R&D I'd LOVE that!,

    Good for you, again, and God bless you - GO FOR IT!! :D
  3. colourfastt macrumors 6502a


    Apr 7, 2009
    Good luck to you. I, for one, tend to shy away from cults though.
  4. superspiffy thread starter macrumors 6502a

    Feb 6, 2007
    I'm about to have my SECOND interview today!!!

    Can anybody give me any last minute tips on what to expect for the second interview?
  5. Angelo95210 macrumors 6502a


    Jan 7, 2009
    Paris, France
    I think first one was to proof your knowledge, second one will probably to test your motivation. Prepare yourself to answer to question such "How do you see yourself in 5 years", "Why Apple?" etc.
  6. thegoldenmackid macrumors 604


    Dec 29, 2006
    dallas, texas
    Check out this thread. There is discussion of the entire process in it.
  7. superspiffy thread starter macrumors 6502a

    Feb 6, 2007
    So I finally got the one-on-one treatment this time. I met with the manager and she asked me how I felt about the group interview, what does the Specialist position do (which is what I'm getting hired for), what Apple products do I own, which retail store do I think have the worse customer service and inversely, which store has the best, what can I offer Apple, etc...

    My answers? Well I tried to kiss Apple's ass in most of my answers of course. I said how I talk about Apple products/computers to my friends all the time and I research about Apple's products everyday (*cough cough macrumors), and how I'm enthusiastic promoting Apple products to customers and helping them with their shopping experience at the same time, and so on... and of course, that Fry's is the worst with customer service and Apple Stores owns everybody (duh :p)

    Then she gave a whole speech about how she has high expectations and she expects constant communication with all her employees. Also, be prepared to work on weekends and evenings. She told me the training is 3 days for 8 hours and more floor training after that.

    I think it went reasonably well. It was short and sweet. I tried being my most friendliest and I just hope I didn't look like a total gung-ho Machead as plastic as the old iMacs. Well, she said I'll know by next week. So we'll see...
  8. Angelo95210 macrumors 6502a


    Jan 7, 2009
    Paris, France
  9. ucfgrad93 macrumors P6


    Aug 17, 2007
  10. leomac08 macrumors 68020


    Jul 12, 2009
    Los Angeles, CA
    You got the job......trust me.............when i got interviewed i got the call next day.....

    anyways goodluck.....;)
  11. zayjay macrumors member


    Jul 24, 2008
    is it possible that the lady who interviewed you is also a member at at the forum??? Thank god you didn't curse....:D:D:D
  12. GeekGirl* macrumors 65816


    Feb 26, 2009
    Buffalo, NY
  13. superspiffy thread starter macrumors 6502a

    Feb 6, 2007
    did i mention that the lady was the most beautiful creature that has ever graced an Apple Store?

    (just in case you're right zayjay ;))
  14. travisjacques macrumors member

    May 12, 2009
    good luck man. If i was in need of a job right now i would look towards the apple store. Any job is a good job nowadays and might as well work with products that are pleasing to use. Bet ya cant wait to sell some high schoolers new cases for their IPHONESSSSS! maybe you can be in a facebook pic with them!

    In all seriousness, good luck. Hope you get it!
  15. 7254278 macrumors 68020

    Apr 11, 2004
    I wonder how much apple retail pays, if its more then the $11.00 an hour I am making I am going to apply, there are a lot of free positions in NYC. But I wont go through the hassle if it isnt significantly higher, my current Job at JR Cigar has great hours and works around my school schedule, even though they are cheap bastards, and the corporate culture is pretty crappy. Good luck OP! I have my fingers crossed for you.
  16. acfusion29 macrumors 68040


    Nov 8, 2007
    I had a group interview on Tuesday.

    I THOUGHT I did pretty well, but still no call from Apple...

    We had to fill out a questionnaire that was 2 pages, well it was more of a test to see if you know what the hell Apple products do.

    I had questions like:

    Name 2 new features of the new OS.
    What's the new OS called?
    What is not included in iLife? (ABC or D. 5 options)
    What is included in iWork? (list)
    What are two ways to backup your files on a Mac? (list them)
    If a guest wants to setup a home entertainment system, what would you recommend?

    and that's all I remember. There were a couple of more.

    I answered all of them with ease but right after the interview I started thinking... did I show them I knew too much? I also talked during the interview and asked questions to try and get noticed compared to some people who just sat there and couldn't figure out anything to say...

    Oh, and I'd like to say a few things... there were a couple of faces that were there and were like "I just bought a Mac a few weeks ago" and they didn't know what a few Apple things were (wait... did I say a few? i meant they knew **** other than the fact that the company is called Apple)... I swear to god if I see them working at the Apple stores near me I'll flip. lol... :eek:

    Also... the little room we were in was pretty nice. We were in a really high building in downtown Toronto.... there were about 30-40 people I'd say. We saw some "inside" videos about Apple. Which reminds me.. there was this idiot that was like "you know... those videos looked nothing Apple like compared to the commercials that they release" and said they were made in iMovie and not FCP.

    I wanted to interrupt him and say:

    1. this is not a commercial
    2. this is not intended for marketing purposes
    3. gtfo

    It was a great experience nonetheless, even if I don't get the job (which I probably won't at this point). I'm probably going to send them a follow up email because I feel I should've been given a one on one interview with a manager (so I could really show I know what I'm talking about...)

    Thought I'd share anyways.

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