I could just scream! In fact I have....... A lot! I was connected earlier today and all last night though our normal crappy 2.4kb dial-up signal. I was in the middle of helping someone online and suddenly was disconnected. The day is calm and there was no risk of a thunder storm or lightening. I tried for more than an hour to get back online, getting mixed results of no dial tone, the operator ( through the modem ) saying please hang up and dial again and buzy signals. The network diagnotics are not specifically indicating a problem with the G5's modem but it will not connect so I'm using the same phone cable, posting here now through my G3 and my 7th Global Village external modem. I just got off the line with Verizon repair and tore them a new one for 7 years of delay to replace our phone lines and now modem #8 is shot. All of these modems were surge protected, but I learned long ago that the surge protectors can not react fast enough to protect your modem from a power surge through the phone lines. I'm 1 hour from the Nations Capitol of the most advanced civilization on the planet dealing with 60 year old copper phone lines , no dsl, no cable and I've HAD IT! Now I need to find out what it will cost to replace the modem on my G5. I told Verizon that I intend to notify the FCC and the State Corporation Commision about their failure to provide our community with modern day utilites. At the moment it looks like all I've lost is the modem, but if there's any damage to there motherboard or any other components, Verizon is fixing it. I am SO MAD!