Just occurred to me I forgot AppleCare+. Fast way to add it?

Discussion in 'iPhone' started by mattcube64, Sep 19, 2014.

  1. mattcube64 macrumors 65816

    mattcube64

    Joined:
    May 21, 2006
    Location:
    Missouri
    #1
    Hi! In the midnight preordering haste, I didn't add AC+ to my purchase. Last year, they sent me a letter to add it, but I never got that this time.

    My iphone is currently scheduled to be delivered today. Is there a number that isn't 4hrs of waiting today to just have them add it? I'd rather not have to schedule a Genius Bar appointment this weekend, or chance something happening right when I get it.
     
  2. mloffa macrumors 6502a

    mloffa

    Joined:
    Jul 13, 2009
    #2
    You have 60 days from your purchase date so maybe just give them a call next week when things calm down a bit?
     
  3. jsmith189 macrumors 65816

    jsmith189

    Joined:
    Jan 12, 2014
    #3
    I'm pretty sure you have a month or two after purchase to get it. No stress.

    Edit:

    Beat me to it. :)
     
  4. metsjetsfan macrumors 65816

    Joined:
    Feb 2, 2011
    #4
    You need to have genius appt is what they told me. I even called after i ordered for the 4s and the guy said the only way is if youre 100 miles away from an apple store based on your listed address.
     
  5. Azzin macrumors 68040

    Joined:
    Jun 23, 2010
    Location:
    London, England.
    #5
    You can also call to get it.

    They will run a remote diagnostic on the phone to make sure it's all working and then voila, they'll take your money for your AppleCare.
     
  6. NewbieCanada macrumors 68030

    Joined:
    Oct 9, 2007
    #6
    I called Apple the day after ordering and they said they'd add it by phone without having to bring it in if I called right away once it's shipped. Going to try when the phone line opens.
     
  7. CarolG macrumors member

    CarolG

    Joined:
    Sep 14, 2013
    Location:
    Northern California
    #7
    I called AppleCare to try to get it added a few days ago so I wouldn't have to be on hold forever today. She said the same thing about needing to have the phone in your possession and activated to send information to the phone and back to them before you can buy AppleCare at this point. The lady told me that every available AppleCare person has been told to come in to work today. They expect us to be calling. Hopefully we won't be on the phone too long. Gotta get AppleCare + with that big screen on the 6 Plus.
     
  8. Psypher macrumors member

    Joined:
    Jul 14, 2008
    #8
    Do you need a Genius Bar appointment to add AppleCare+ to a phone if you go in-store?
     
  9. Petey-ed macrumors 6502

    Joined:
    May 17, 2009
  10. krizko, Sep 19, 2014
    Last edited: Sep 19, 2014

    krizko macrumors regular

    Joined:
    Nov 10, 2009
    #10
    Anyone have the proper number to call to get this done? Thanks.

    EDIT - Pretty sure I got it, for anyone else it's: 1-800-275-2273
     
  11. Lyons00 macrumors 6502

    Joined:
    Dec 9, 2010
    Location:
    Bay Area, California
    #11
    Ordered my 6 plus and received it earlier today. Called Apple And they added it on.
     
  12. ZBoater macrumors G3

    ZBoater

    Joined:
    Jul 2, 2007
    Location:
    Sunny Florida
    #12
    Yes.
     
  13. April Knight Suspended

    Joined:
    Jul 24, 2011
    Location:
    Olympia, WA
    #13
    You can also chat into AppleCare. I do iOS Chat and sell AppleCare+ all the time. Just need to run a diagnostic.
     
  14. iOz macrumors regular

    Joined:
    Sep 3, 2014
    #14
    Usually comes preloaded in the contacts. Aka 1 800 APLCARE
     
  15. rxtiger macrumors member

    Joined:
    Oct 23, 2010
    #15
    How do you get to that chat option?
     
  16. April Knight Suspended

    Joined:
    Jul 24, 2011
    Location:
    Olympia, WA
    #16
    https://getsupport.apple.com/Issues.do

    Service Requests & Troubleshooting > The topic is not listed > Type your issue out, something like "Purchase AppleCare+" > Put your phone number in so we can send the diagnostic test to you > Continue after you send the diagnostic test and we receive it.

    Then, it will list your options for reaching us. Choose "Chat."

    NOTE: You may also be asked about your serial number at some point. If so, of course, put that in.
     
  17. theanimala macrumors 6502

    Joined:
    Mar 2, 2007
    #17
    April Night, you rule. I was all set to go to the apple store tomorrow and deal with a thousand people so I could add support. Just did your online process and it worked flawlessly. AppleCare+ is on my phone without ever leaving my house. Excellent!
     
  18. April Knight Suspended

    Joined:
    Jul 24, 2011
    Location:
    Olympia, WA
    #18
    Glad to have helped!
     
  19. noteple macrumors 65816

    noteple

    Joined:
    Aug 30, 2011
    #20
    April's way is the fastest.

    I called 800-My-Apple When I received my phone
    Told the Mechanical Voice I wanted to Purchase Apple Care for an iPhone 6
    Was Transferred to support.
    Told a live call receipt agent the same thing.

    She asked for the IMEI number of the phone.

    She Asked If I had the phone and for its number.

    She sent me a text message and asked that I click on the link

    The link ran a Quick IOS Diagnostic which displayed the result on her screen showing all was well

    Credit card number for payment and & email saying it was added was sent.

    Painless compared to ordering the phone & no Genius Inspection. :)
     

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