Just opened MBP - already scratched?

Discussion in 'MacBook Pro' started by andrew086, Apr 21, 2010.

  1. andrew086 macrumors regular

    Joined:
    Dec 31, 2009
    #1
    I just opened my MBP and I found this black gunk on parts of it... it wiped off pretty easily but on the top of it there's one small scratch that isn't going away. Should I worry about this? I didn't even touch it and it had a scratch on it. It's very small but it still really bugs me. It just bugs me that I just turned it on and there's already a scratch.
     
  2. RedRaven571 macrumors 65816

    RedRaven571

    Joined:
    Mar 13, 2009
    Location:
    Pennsylvania
    #2
    I would contact Apple and arrange for a replacement...... Unless you're buying a used machine, or maybe a refurb, there's no reason to accept cosmetic blemishes......
     
  3. noobinator macrumors 601

    Joined:
    Jun 19, 2009
    Location:
    Pasadena, CA
    #3
    I had some black gunk on mine near a usb port. it wiped off so I wasn't worried but for a scratch I definitely would have went back to apple.
     
  4. doktordoris macrumors 6502a

    doktordoris

    Joined:
    Mar 14, 2009
    #4
    Simple. Take it back and get a new one, there is no way you should accept an apple product that isn't perfect.
     
  5. wrboyce macrumors 6502

    Joined:
    Oct 30, 2007
    #5
    There's no way you should accept any product that isn't perfect.
     
  6. Tim Lyons macrumors member

    Joined:
    Apr 21, 2010
  7. iLog.Genius macrumors 601

    iLog.Genius

    Joined:
    Feb 24, 2009
    Location:
    Toronto, Ontario
    #7
    Depends how bad it is. If it's hardly noticeable and everything is working fine, I'd keep it. Chances are, you're going to end up with a scratch or two somewhere around the computer whether it be the lid or bottom of MacBook Pro. I take very good care but I've already had minor scratches.
     
  8. mloffa macrumors 6502a

    mloffa

    Joined:
    Jul 13, 2009
    #8
    I actually had a little black stuff on mine too. It easily came off though and didn't leave any scratches.

    What model do you have?
    Mine is the 13".
     
  9. barkomatic macrumors 68040

    Joined:
    Aug 8, 2008
    Location:
    Manhattan
    #9
    This situation is why when I buy my next super expensive laptop from Apple, I will request that I open it in the store in front of a salesperson. That way, if there is cosmetic damage or dead pixels I'll get it swapped right then and there.
     
  10. Tim Lyons macrumors member

    Joined:
    Apr 21, 2010
    #10
    That's a good idea, although it does ruin the fun of opening it privately so you can go OooooOooo :D
     
  11. 2contagious macrumors 6502a

    2contagious

    Joined:
    Apr 29, 2008
    Location:
    UK
    #11
    Out of a total of 5 MacBook Pros I went through with different screen problems since last Thursday, 3 of them had gunk/dirt on the alu case and some of them had smudges on the screen :confused:
     
  12. Habitus macrumors 6502a

    Habitus

    Joined:
    Feb 26, 2009
    Location:
    Where ever my life takes me...
    #12
    I would take it back; a cosmetic flaw is a flaw, nonetheless.

    Habitus :apple:
     
  13. str8bucs macrumors regular

    Joined:
    Apr 13, 2010
    Location:
    WV
    #13
    Mine had little scuffs on the corners but wiped right off.... the macbook isn't that pretty all scratched up....take it back!!!

    SHOW US A PIC!!!!
     
  14. Relznuk macrumors 6502

    Relznuk

    Joined:
    Sep 27, 2009
    Location:
    UT, USA
    #14
    +1. You paid for perfection. Now is the time to demand it.
     
  15. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #15
    Take it back; odds are Apple will blame some other issues on the scratch say you abused the machine.
     
  16. SchneiderMan macrumors G3

    SchneiderMan

    Joined:
    May 25, 2008
    Location:
    Apple state
    #16
    I also had black gunk, guess some employee's dirty hands touched our Macbooks =/
     
  17. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #17
    Okay… what's this black gunk everyone is talking about? :confused:
     
  18. andrew086 thread starter macrumors regular

    Joined:
    Dec 31, 2009
    #18
    I ordered it through Amazon and CS said they'd replace it for free (Amazon is pretty generous with their return policy...)

    Do you think I'm being too anal about a 1cm scratch?
     
  19. Frosties macrumors 6502a

    Frosties

    Joined:
    Jun 12, 2009
    Location:
    Sweden
    #19
    No, take it back for exchange. Apple designed it scratch free that is what you want.
     

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