Just ot my new iMac with bonus yellow cast

Discussion in 'iMac' started by Muldert, Jul 4, 2013.

  1. Muldert macrumors member

    Joined:
    Apr 1, 2012
    #1
    You heard it right. Picked up a brand new iMc from the Apple Store today. Unfortunately it has a pretty serious yellow cast on the left side of the screen. Should take it back but the Apple Store is a three hour drive for me, not something I fancy doing.

    Im guessing taking it to an authorized service provider means Ill be without a computer for weeks..? I need an iMac now. Is it possible to use the Return Policy pick up? That way I just order a new one and let this one be picked up. It says returning is only valid when the seal isnt broken yet. What seal?
     
  2. skasol macrumors 6502

    Joined:
    Sep 20, 2007
    #2
    Call AppleCare. They should be able to assist u
     
  3. iSayuSay macrumors 68030

    iSayuSay

    Joined:
    Feb 6, 2011
    #3
    Since it's brand new, they will likely replace your iMac instead. Yeah it sucks but there's no easier way. A replacement is quicker than a repair job.

    So I suggest you deal with it. Yeah been there, done that.
     

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