Just purchased, before today's event...

Discussion in 'iMac' started by Andrew D., Oct 20, 2010.

  1. Andrew D. macrumors 6502

    Joined:
    Apr 17, 2007
    Location:
    Chicago, IL
    #1
    So I just purchased a refurbished iMac from the Apple Store yesterday and they just announced iLife '11 today--will I be able to get that upgrade after the fact with a shipping fee or should I just return the iMac and reorder to get it... In other words, will the add the new iLife '11 to refurbished Mac's since it got announced or should I just say screw it all, haha! Thanks y'all!
     
  2. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #2
    Availability is still unknown. Your best bet is to call Apple after the keynote and ask
     
  3. Satori macrumors 6502a

    Satori

    Joined:
    Jun 22, 2006
    Location:
    London
    #3
    And if you don't get the right answer the first time, keep calling until someone says yes and arranges to send you vouchers.
     
  4. Andrew D. thread starter macrumors 6502

    Joined:
    Apr 17, 2007
    Location:
    Chicago, IL
    #4
    If I were to do a return, would I be able to go to a physical Apple Store to issue the return even if I ordered online? I guess that would be more of a hassle so I probably should just bug them for a voucher, haha!
     
  5. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #5
    Usually, the return has to be made to the same store (i.e. online store). As I said, give them a call and explain your situation. Tell Apple that it's ridiculous that you have to send it back to get one disc. Maybe you get a nice rep and he'll send you one for free
     
  6. Andrew D. thread starter macrumors 6502

    Joined:
    Apr 17, 2007
    Location:
    Chicago, IL
    #6
    Fair enough, yeah, I'll just badger them to send me one, haha! I'm expecting the delivery this weekend, so I should be able to call them when it arrives or maybe before that? Thanks again y'all!
     
  7. teidon macrumors 6502

    teidon

    Joined:
    Dec 22, 2009
    #7
    You can get iLife '11 for the cost of shipping. Just check the iLife page. If you ordered a Mac (new or refurb) from Apple Online Store 1 October or later, you are eligible
     
  8. Andrew D. thread starter macrumors 6502

    Joined:
    Apr 17, 2007
    Location:
    Chicago, IL
    #8
    Yes! Great success--Apple does know how to take care of their customers, haha! Thanks for the info!
     
  9. maxap macrumors 6502

    maxap

    Joined:
    Sep 20, 2008
    #9
    Guys, and what will happen if I order a new iMac now? Will the new iLife 11 be included? Nothing is stated about that on the website, so I assume it is the case...
     
  10. Jeremy1026 macrumors 68020

    Jeremy1026

    Joined:
    Nov 3, 2007
    #10
    It'll be $7. You have to fill out a form and return it via mail or fax.
     
  11. maxap macrumors 6502

    maxap

    Joined:
    Sep 20, 2008
    #11
    Hmm... I hope you're wrong...
     
  12. Jeremy1026 macrumors 68020

    Jeremy1026

    Joined:
    Nov 3, 2007
    #12
    Sadly, I'm not. I just got my iMac today (ordered last Tuesday) and that is what I was told.
     
  13. maxap macrumors 6502

    maxap

    Joined:
    Sep 20, 2008
    #13
    You got your iMac today meaning that you had ordered it a couple of days ago. I am quite curious to know whether you will get the new iLife'11 suit if you order your iMac now from Apple Store.
     
  14. maxap macrumors 6502

    maxap

    Joined:
    Sep 20, 2008
    #15
    On the website, nothing is stated about new macs purchased online. My reason says that new mac will be equipped with the new iLife... but I may be wrong... I just want to order a new Mac without all these unnecessary troubles with sending forms and paying extra money for the new iLife suit.
     
  15. kitsym macrumors newbie

    Joined:
    Apr 7, 2008
    #16
    From the website:

    "How It Works
    Qualifying purchases between
    October 1 and October 19, 2010
    Customers who purchase a qualifying new Mac computer or an Apple Certified Refurbished computer from the Apple Online Store between October 1 and October 19, 2010 that does not include iLife ’11 can upgrade to iLife ’11 for US $6.99 plus tax. Remember your completed order form must be postmarked or faxed by November 19, 2010.

    If you purchased your computer from the Apple Online Store, an Apple Retail Store, or an Apple Authorized Reseller, follow one of these links to participate in the program. Subject to terms and conditions."
     
  16. serega macrumors regular

    Joined:
    Nov 19, 2007
    Location:
    Seattle
    #17

    I do not see website says from what point a new Ilife will be included in box with new computer.
     
  17. Rainbird macrumors newbie

    Joined:
    Apr 18, 2008
    Location:
    California
    #18
    Any Mac ordered on or after the Oct 20, 2010 keynote will include the new iLife 11.
     

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