iPhone X just realized i never got a refund for a phone i returned almost a year ago

Discussion in 'iPhone' started by Knockoutjosie, Dec 7, 2018.

  1. Knockoutjosie macrumors 6502a

    Knockoutjosie

    Joined:
    Nov 3, 2012
    #1
    has this happened to anyone ?
    they told me to go to the store i returned it and they can find it. man i hope so, im nervous
     
  2. IndianBird macrumors 6502a

    Joined:
    Dec 28, 2009
    #2
    You better print every bank statement you’ve got and take it with you.
     
  3. Knockoutjosie thread starter macrumors 6502a

    Knockoutjosie

    Joined:
    Nov 3, 2012
    #3
    Damn ! I was scared of that. Thanks
     
  4. IndianBird macrumors 6502a

    Joined:
    Dec 28, 2009
    #4
    I’d rather have it all in one shot because I have a feeling you’re gonna need all the proof you can get your hands on.
     
  5. Knockoutjosie thread starter macrumors 6502a

    Knockoutjosie

    Joined:
    Nov 3, 2012
    #5
    Yeah I will do that. The lady scanned it in store and said I was good. Maybe she didn’t do the full refund ?
     
  6. bbednarz macrumors 65816

    bbednarz

    Joined:
    Nov 16, 2017
    Location:
    Chicago
    #6
    Wait, you returned a $1000 phone a year ago and you're just now realizing you never actually received the refund?
     
  7. Knockoutjosie thread starter macrumors 6502a

    Knockoutjosie

    Joined:
    Nov 3, 2012
    #7
    Yeah I noticed when I was going to chat with Apple to trade in my iPhone 7 to get the iPhone xs
     
  8. zhenya macrumors 603

    zhenya

    Joined:
    Jan 6, 2005
    #8
    Return or trade-in? At an Apple store or other?
     
  9. Jordan921 macrumors 601

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #9
    That’s what I’m saying. I know damn well I would be looking for that $1000 right away.
     
  10. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #10
    If Apple truly forgot to refund you, they will have to do so through their ‘back office’. Believe me, they will be able to go back and determine the transaction date of where the return was made and if it was authorized for the return, they will refund you if a mistake was made.
     
  11. Knockoutjosie thread starter macrumors 6502a

    Knockoutjosie

    Joined:
    Nov 3, 2012
    #11
    I never look at my bank statements which is my fault I’ll admit
    --- Post Merged, Dec 7, 2018 ---
    The store said they will check their cameras and I hope they do find it !
    It’s weird because I checked the serial number and it says it’s curerntly being used. Before I returned mine I took out the SIM card
     
  12. C DM macrumors Sandy Bridge

    Joined:
    Oct 17, 2011
    #12
    You should check to make sure you haven't been paying for who knows what for who knows how long without even realizing it let alone utilizing it.
     
  13. Ralfi macrumors 68030

    Ralfi

    Joined:
    Dec 22, 2016
    Location:
    Australia
    #13
    I’m guilty of this too - I have too much trust in my employer...Though, once my monthly bank statement comes in, I check off every deposit/credit in an Excel spreadsheet, eventually....I’m a couple of months behind on this...

    & - TIP - when I’m owed a refund, I always create a reminder on my iPhone to check my back account a day or so after they say it should’ve been refunded.

    Hope it gets sorted quickly. $1000 is a biggie...
     
  14. ET iPhone Home macrumors 68040

    ET iPhone Home

    Joined:
    Oct 5, 2011
    Location:
    Orange County, California USA
    #14
    I do quite a bit of online shopping and when I do return an item(s), I'm on my banks website ensuring any returns made are credited.
     
  15. Knockoutjosie thread starter macrumors 6502a

    Knockoutjosie

    Joined:
    Nov 3, 2012
    #15
    they said they would contact me monday or tuesday
     

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14 December 7, 2018