iPad mini Just successfully exchanged my iPad 3 for a mini.

Discussion in 'iPad' started by sosinsurr, Nov 2, 2012.

  1. sosinsurr macrumors regular

    Joined:
    Dec 18, 2011
    #1
    The manager made it noted that it's a huge exception for him to do it, but he never once made an fuss about it and did it gladly. I wasn't within the 14 day window, but I was within the 30 day purchase window.

    I had a 16GB 3 and he gave me the option of exchanging it for either the mini or the 4, in any model, and I could get a gift card for the difference (on the mini obviously) or pay the difference on a higher priced unit. I chose a 32GB with a case and called it good.

    Just proof of how badass Apple's customer service is!

    Anyone else been able to do this?
     
  2. jvmxtra macrumors 65816

    jvmxtra

    Joined:
    Sep 21, 2010
    #2
    GOOD for you!!! (and no i am still holding onto my ipad 2.. cannot afford anything new but excited for you! How is ipad mini?)
     
  3. nStyle macrumors 65816

    Joined:
    Dec 6, 2009
    #3
    Actually Apple openly said they would extend their policy to 30 days for anyone who recently bought a 3...A little pretentious for that Apple rep to tell you it was an exception.
     
  4. Apple OC macrumors 68040

    Apple OC

    Joined:
    Oct 14, 2010
    Location:
    Hogtown
    #4
    congrats ... nice choice ... I am going to grab one.
     
  5. sosinsurr thread starter macrumors regular

    Joined:
    Dec 18, 2011
    #5
    See that's what I thought it was too. But when I called apple up, they told me its case by case, store by store, and that I should go in and talk to the manager. So that's what I did.
     
  6. nStyle macrumors 65816

    Joined:
    Dec 6, 2009
    #6
    Either way glad you got it switched out and glad you are enjoying the Mini :)
     

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