The manager made it noted that it's a huge exception for him to do it, but he never once made an fuss about it and did it gladly. I wasn't within the 14 day window, but I was within the 30 day purchase window. I had a 16GB 3 and he gave me the option of exchanging it for either the mini or the 4, in any model, and I could get a gift card for the difference (on the mini obviously) or pay the difference on a higher priced unit. I chose a 32GB with a case and called it good. Just proof of how badass Apple's customer service is! Anyone else been able to do this?