So I just excitingly unboxed my new MBP. As soon as I slid it out of the foam sleeve it was in, I looked at the top cover and see an inch long scratch. WHAT THE HECK! I plan on calling Apple tomorrow and see what can be done about it. And no, I didnt accidentally scratch it in the first 5 seconds of opening it. What do you guys think?
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Just Unboxed Brand New MBP....SCRATCH ON CASE!?!?!
- Thread starter skythefly13
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I think you should get a replacement!!
Cheers,
So will apple 1 day ship it out to me? or how would it work...Dont have an apple store anywhere near me...
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I would return it immediately to the store if u got it there or call the apple store if u got it from them. Do not keep it like it is.
I would return it immediately to the store if u got it there or call the apple store if u got it from them. Do not keep it like it is.
They will replace it no questions asked, You've owned it for a day, they probably won't even question you. Just say it came with a giant scratch. Easiest would be an apple store if theres one within a 4 hour drive, you could get it all done in one day. If not It can take up to 5 business days to replace the laptop. This is because they need to confirm they received yours, once they receive yours they will ship out the new one quickly.
They will replace it for sure. Is there even a human eye checking for these things when they come off the assembly line I wonder?
You'd be surprised. Anyways, to the OP, if what you say is correct, don't boot up/play with the machine because they might think you've been using it.
You won't get 1 day shipping and they won't ship the new one out until they get the old one back, so expect a minimum of a week to 10 days before you see your new one.
As for the lie post, yes, I frequently do that to get attention on the internet. Consider it a hobby of mine.
Anyways, I really dont want to send it back, only because I have already waited a week and a half to get it! And as many of you probably know, that can be a LONG wait. After all, it will probably end up getting scratched through my 4 years of college ahead of me. Thanks everyone!
if you dont return it to the store the same day you got it, you will have troubles later.. they will not believe you that you got it like that or just say they cant replace it for you becuase it has a scratch on it..
p.s can u post a pic? please just to see how bad it is
p.s can u post a pic? please just to see how bad it is
Yeah today same happen here. And for those who ask for pics it is hard to make picture because you can see these scratch very hard because of the aluminium you have to hold the NB at a angle where the alu do not reflect but the scratches do. It look like a mechnaic error
Wtf, mine had a little scratch on the cover too! But now it's gone... Guess it meltet off
(last part was a joke)
(last part was a joke)