Just upgraded to Snow Leopard--cannot share Canon printer via Bonjour

[mrdctaylor]

Ok guys. I'v been running Leopard on my wife's MacBook Pro since we got it in May. We have a Canon MF4150 attached to it via USB and have been sharing it out from the Mac. I have been using Bonjour and have been printing just fine from both my XP machine and my daughter's Vista machine. I just upgraded to Snow Leopard. I upgraded the drivers to the Snow Leopard compatible drivers from Canon and everything prints fine from the Mac. However, whenever we try to print from one of the Windows machine I get this popup on the Mac:

"Canon UFR II Printer Driver
Key value specified for ticket does not exist.: 15512"

And the printer is now "paused" whatever that means. When I try to unpause it, I get that some popup error. I end up having to delete the printer and re-add it to get printing (from the Mac) working again.

I've deleted and re-added the printer many times. I even went to far as to remove the drive on the Mac manually (according to Canon's directions) and reinstall. I've deleted/recreated the printers on Windows using the Bonjour wizard. Nothing has helped.

Any help/suggestions would be greatly appreciated. Thanks!

 

[Rickscannell]

Have you managed to sort this - and if so how?
I have the same problem!!
Cheers,
Rickscannell

 

[mrdctaylor]

No. I wish! Here is an ongoing thread on the subject:
http://discussions.apple.com/thread.jspa?threadID=2276282&start=0&tstart=0

If I were you I would email or call Canon. The more they hear about this problem the more likely they are to fix it.

To email Canon about the problem:
https://www.usa.canon.com/consumer/controller?act=SupportMailerAct&fcategoryid=239&modelid=14444

 

[Rickscannell]

Thanks very much.
Don't really know why but I have managed to fix it. Mine is a i-sensys MF4660PL by the way.
I deleted the printer, and when re-installing selected the Canon driver offered by Snow leopard which was the closest to mine (an MF4600). I then selected printer sharing agian and now it works!
Really hope you sort it out!

 

[Rickscannell]

Seems can print a word file from my wiofe's prinetr, but not a PDF?? So not fixed yet!!

 

[zenttor]

15512

hi all

I am having the same problem as mrdctaylor, if I use fusion or share the printer with a workstation (XP Pro ) , I have to delete and reinstall the drivers on the mac system. The printer is a canon MF6550 . I've had no luck with Canon support.
thx

 

[mrdctaylor]

Canon support is really pitiful--as is their support of OS X. I'm never buying a Canon printer again. Period.