kanex xd refunding pre order money why?

Discussion in 'iMac' started by mystikjoe, Apr 5, 2010.

  1. mystikjoe macrumors regular

    Jan 29, 2010
    preordered my kanex xd about a month ago and then i had 164 dollars in my pay pal account went to check where it came from and it was a refund on my purchase of the kanex. i e-mailed them but no response yet. guess at this point i should have bought the dr. bott one instead.
  2. evirob macrumors member


    Mar 31, 2008
    Sunny Singapore
    Wanted the Altona DP 200 as it only uses USB power, but realized it does nit output sound. Looking between Kanex & Dr Bott but the shipping charges from Europe is really costly.

    Am waiting for reviews on the Kanex unit before pulling the trigger. Pls update on what's the issue with them refunding the $$ to u...
  3. Phantom Gremlin macrumors regular

    Feb 10, 2010
    Tualatin, Oregon
    There may be a law or FTC regulation that says if a company can't ship something in 30 days it must offer you the option of refunding your money.

    Perhaps they sent you an email with an offer, but you neglected to respond?
  4. mystikjoe thread starter macrumors regular

    Jan 29, 2010
    it has something to do with the 30 days i got an e-mail. thanks guys. the wait continues.

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