Keep getting kernel panics on new 15" i7 MacBook Pro

[HarpuaFSB]

This is really bugging me, as it would anyone.

I got a new 15" i7 MBP w/7200 RPM and hi-res anti-glare last Thursday and since then I've had a number of kernel panics, three today

Checking console > system diagnostic reports > Kernel_yyyy-mm-dd the backtrace for each ends at the following:

Backtrace continues...
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AppleIntelHDGraphics(6.1.4)@0x11f0000->0x129cfff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x958000
dependency: com.apple.iokit.IONDRVSupport(2.1)@0x98a000
dependency: com.apple.iokit.IOGraphicsFamily(2.1)@0x969000
com.apple.iokit.IOSurface(74.0)@0x150e000->0x1518fff

Has anyone else been having kernel panics with the i7s?

Any suggestions on what it could be or what I should do?

From the looks of it it has something to do with the graphics card, maybe the auto switching feature.

Thanks in advance and sorry if this issue has been raised before, I went through a page of search results and didn't find this particular kernel panic.

 

[shadygrove]

I would return it personally and get a new one. I haven't had a single panic on my new i7...something isn't normal I am afraid.

 

[MBHockey]

There seems to be some issues with the automatic graphics switching, but they don't seem to be causing kernel panics. I'd call up Apple and have them send you a replacement.

 

[HarpuaFSB]

There seems to be some issues with the automatic graphics switching, but they don't seem to be causing kernel panics. I'd call up Apple and have them send you a replacement.

Yeah, I haven't been able to replicate the kernel panic with that turned off but it definitely sporadically happens with it on.

How annoying.

Ugh, I just spent three days moving all my data and installing everything I need, time to break out SuperDuper I guess as I am not going through that again.

 

[MBHockey]

Yeah, I haven't been able to replicate the kernel panic with that turned off but it definitely sporadically happens with it on.

How annoying.

Ugh, I just spent three days moving all my data and installing everything I need, time to break out SuperDuper I guess as I am not going through that again.

Sorry to hear man. In a few days you should have a brand new working machine though!

 

[HarpuaFSB]

Just got off the phone with support.

Of course they want me to Archive & Install and if that doesn't work Erase & Install.

No way, my first kernel panic happened almost right out of the box so it is definitely a hardware problem. I am not going through all that just to get to the end result of switching out anyway.

Time to clone.

 

[spacefrodo]

i've got the same happening to my macbook pro i5 2.4

Backtrace continues...
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AppleIntelHDGraphics(6.1.4)@0x11c5000->0x1271fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x92d000
dependency: com.apple.iokit.IONDRVSupport(2.1)@0x95f000
dependency: com.apple.iokit.IOGraphicsFamily(2.1)@0x93e000
com.apple.iokit.IOSurface(74.0)@0x14e6000->0x14f0fff

BSD process name corresponding to current thread: WebKitPluginHost


the kernel panic occurs at different times and while doing different simple tasks such as browsing

have you found a solution yet?

 

[dsprimal]

did you get it repaired or swapped for a new one?

 

[Ramphex]

this is one thing I hate about this forum, so many newfags suggesting "bring it back" "no waiz returnz itz" like come on no one ever heard of maybe checking and installing updates? reinstalling the OS? wow guys..

 

[Harmush]

I have also been getting intermittent kernel panics on my i7 MBP. archived + installed and erased and installed... has less but still one or two.

genius appointment on saturday!

i've been once, all he did was run disk utility. didn't do anything.

 

[Bulwerboys]

Doofus

this is one thing I hate about this forum, so many newfags suggesting "bring it back" "no waiz returnz itz" like come on no one ever heard of maybe checking and installing updates? reinstalling the OS? wow guys..

We are not stupid - like you!

Mid 2010 MBP i7 2.66

I have just had Apple finally agree, after 5 days of trying every other suggestion over the phone including a complete start from clean, to replace my logic board for free because this problem is real. I had it occure and reported it to Apple last year and then again most recently after the Lion upgrade. My computer is now out of warranty - however Apple is replacing the parts for free - Because I had a documented history with Apple on this issue!
It's real guys - it's a problem with the graphics card / logic board - Over heating then shorting out / failing!
Ring Apple - you have warranty and phone support with your Lion purchase. Try all their suggestions - they won't work, but try them. If your like me - you will still the problem. Stay pollite with Apple phone support - they will get you to bring it in to a store after they have tried all other things first.

 

[mark28]

Try a clean install of Lion / Snow Leopard and install the latests updates.

If you still get kernel panics, then it's a hardware problem.