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audifan990

macrumors newbie
Original poster
Aug 21, 2018
7
4
I'm wondering if anyone else is having the same experience...

Ordered a 2018 15" Pro. Was great but then I returned it for a smaller size, I didn't need 1TB.

The new 512 I got had a trackpad issue, the bottom-right of the trackpad was uneven with the rest and raised above the body so it wasn't flush.

I returned that one and got another. This one now the rubber gasket on the bottom left of the screen wasn't aligned correctly, it was kind of wavy and inserted well.

I replaced that one and got another, similar issue.

Today I just returned AGAIN and got another and got the same issue with the trackpad as before, just in a different corner.

I'm pretty annoyed by this point, it's been a lot of trips to the store... Is it possible to get a perfect one?? Or does that not exist? I'm honestly considering just returning it altogether at this point.

Btw does apple eventually ban you from returning from doing it too much?

I'm just pretty annoyed that I paid so much for a machine and I can't get one that's built 100% correctly.
 

Howard2k

macrumors 601
Mar 10, 2016
4,155
3,550
I had the exact same experience.


You bought the 1TB, it was perfect, you returned it for a 512 and had problems with the trackpad in the lower right corner, then the replacement had a gasket issue, and then the next one had another gasket issue, and then you finally got another one and it has the trackpad issue but in a different corner?
 

lambertjohn

macrumors 68000
Jun 17, 2012
1,623
1,629
I've never owned a MacBook that had the issues you mentioned, or any issues for that matter. But that might be because imperceptible things like a slightly wonky gasket just don't leap out at me like they do you. I suggest you consider whether a slightly mis-aligned gasket is really worth wasting your life in the quest for perfection. We're born; we live; we die. And during all that time, there's nothing on this planet that 100% perfect (except maybe for my wife's perfectly heart-shaped rear-end.) So just plug the damn thing in and start using it and get on with your life. Time's a wastin!
 
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maflynn

macrumors Haswell
May 3, 2009
71,670
40,849
today I just returned AGAIN and got another and got the same issue with the trackpad as before, just in a different corner.
I probably stop buying MBPs and find another laptop if I had to return something more then twice.

Btw does apple eventually ban you from returning from doing it too much?
Yes, I don't know the threshold, but they can and will.
 

PhilMacbook

macrumors regular
Mar 16, 2018
185
219
Britain
I've never owned a MacBook that had the issues you mentioned, or any issues for that matter. But that might be because imperceptible things like a slightly wonky gasket just don't leap out at me like they do you. I suggest you consider whether a slightly mis-aligned gasket is really worth wasting your life in the quest for perfection. We're born; we live; we die. And during all that time, there's nothing on this planet that 100% perfect (except maybe for my wife's perfectly heart-shaped rear-end.) So just plug the damn thing in and start using it and get on with your life. Time's a wastin!

I couldn't agree more. So many people on these forums seem to put themselves through needless torment over things which don't matter. If I had bought a perfect laptop with 1TB but then decided 500GB was enough I would have kept the laptop.
 

chabig

macrumors G4
Sep 6, 2002
10,256
7,766
You bought the 1TB, it was perfect, you returned it for a 512 and had problems with the trackpad in the lower right corner, then the replacement had a gasket issue, and then the next one had another gasket issue, and then you finally got another one and it has the trackpad issue but in a different corner?
Of course not. But the OP specifically asked if anyone else had the same experience, so I was trying to be emotionally supportive.
 

teohyc

macrumors 6502
May 24, 2007
435
339
You bought the 1TB, it was perfect, you returned it for a 512 and had problems with the trackpad in the lower right corner, then the replacement had a gasket issue, and then the next one had another gasket issue, and then you finally got another one and it has the trackpad issue but in a different corner?
4 out of 5 MBPs he/she got had cosmetic issues that should not have been there in the first place for the high price paid for it.
 
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audifan990

macrumors newbie
Original poster
Aug 21, 2018
7
4
I couldn't agree more. So many people on these forums seem to put themselves through needless torment over things which don't matter. If I had bought a perfect laptop with 1TB but then decided 500GB was enough I would have kept the laptop.
I would've kept it too, but 300$ difference for something I wouldn't use was too much.
[doublepost=1537138623][/doublepost]
4 out of 5 MBPs he/she got had cosmetic issues that should not have been there in the first place for the high price paid for it.
I agree, I don't know why they couldn't assemble it correctly. Anyways, I did one more exchange and this one seems almost perfect, I'm just gonna stick with it
[doublepost=1537138717][/doublepost]
I've never owned a MacBook that had the issues you mentioned, or any issues for that matter. But that might be because imperceptible things like a slightly wonky gasket just don't leap out at me like they do you. I suggest you consider whether a slightly mis-aligned gasket is really worth wasting your life in the quest for perfection. We're born; we live; we die. And during all that time, there's nothing on this planet that 100% perfect (except maybe for my wife's perfectly heart-shaped rear-end.) So just plug the damn thing in and start using it and get on with your life. Time's a wastin!
I respect you for the perspective you have on things, and I wish I could have it too. It just bothers me that I paid so much for something that isn't perfect. Also I'm a student so it's a sizable chunk of money for me.

Lord knows what will happen when I get a nice car and it's not perfect.. :D:D
 
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