Keep loosing prefs

Discussion in 'Mac Basics and Help' started by AlienSecretion, Jan 22, 2017.

  1. AlienSecretion macrumors newbie

    Joined:
    Dec 10, 2007
    #1
    2015 maxed out MBP running 10.12.2. Recently developed a problem of randomly loosing preferences for apps. I'll start it up, launch safari, and my preferences, toolbar, etc., have all reverted to the default configuration. I thought maybe it was limited to Safari, but now it's affecting my Adobe products as well. Just launched lightroom to a default layout. Also, i've noticed iFFmpeg keeps forgetting it's license info... never done that before.

    Safari was the only recent change other than normal Office and Adobe CC updates.

    Any ideas would be appreciated!
     
  2. JohnDS macrumors 65816

    Joined:
    Oct 25, 2015
    #2
    Open Disk Utility. Click on Macintosh HD at the upper lift and run Verify Disk or First Aid (depending on your version of Disk Utility.)
     
  3. AlienSecretion thread starter macrumors newbie

    Joined:
    Dec 10, 2007
  4. satcomer macrumors 603

    satcomer

    Joined:
    Feb 19, 2008
    Location:
    The Finger Lakes Region
    #4
    Then run the free application EtreCheck and use like a system report that on steroids! Use it's report to find the offending apps to the trash!
     
  5. JohnDS macrumors 65816

    Joined:
    Oct 25, 2015
    #5
  6. AlienSecretion thread starter macrumors newbie

    Joined:
    Dec 10, 2007
    #6
    Thanks for the help!

    Hardware Test said no problems.


    Hardware Information:

    MacBook Pro (Retina, 15-inch, Mid 2015)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro11,5

    1 2.8 GHz Intel Core i7 (i7-4980HQ) CPU: 4-core

    16 GB RAM Not upgradeable

    BANK 0/DIMM0

    8 GB DDR3 1600 MHz ok

    BANK 1/DIMM0

    8 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless: Unknown Battery: Health = Normal - Cycle count = 75


    System Software:

    macOS Sierra 10.12.2 (16C68) - Time since boot: less than an hour


    Configuration files:

    /etc/sysctl.conf - File exists but not expected

    /etc/hosts - Count: 31


    Gatekeeper:

    Mac App Store and identified developers


    Unknown Files:

    /Library/LaunchDaemons/com.squarebox.catdv.server.plist

    /usr/local/catdvServer/launchServer

    One unknown file found. [Check files]


    Kernel Extensions:

    /Applications/ExpanDrive.app

    [loaded] com.expandrive.filesystems.strongfuse (3.5.2 - SDK 10.9 - 2017-01-19) [Support]



    /Applications/ExpressVPN.app

    [not loaded] expressvpn.tap (20150118 - 2016-11-28) [Support]

    [loaded] expressvpn.tun (20150118 - 2016-11-28) [Support]



    /Applications/Toast 12 Titanium/Toast Titanium.app

    [not loaded] com.roxio.TDIXController (2.0 - 2016-01-22) [Support]



    /Applications/Transmit.app

    [not loaded] com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.6 - 2014-10-21) [Support]



    /Applications/duet.app

    [loaded] com.kairos.driver.DuetDisplay (2.0.0 - SDK 10.12 - 2016-11-30) [Support]



    /Library/Extensions

    [not loaded] asmedia.com.tw.AsmScsiPT (1.1 - SDK 10.10 - 2016-12-25) [Support]

    [loaded] at.obdev.nke.LittleSnitch (3.7.1 - SDK 10.11 - 2016-12-25) [Support]

    [not loaded] com.HGST.driver.GDOCKDriver (1.0.3 - SDK 10.7 - 2016-12-25) [Support]

    [not loaded] com.promise.driver.icon (1.0.6 - SDK 10.9 - 2016-12-25) [Support]

    [loaded] com.sony.driver.dsccamDeviceInfo00 (1.3.0.07310 - SDK 10.7 - 2016-12-25) [Support]

    [not loaded] com.wacom.kext.ftdi (1.0 - SDK 10.10 - 2016-12-25) [Support]

    [loaded] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8 - 2016-12-25) [Support]



    /System/Library/Extensions

    [not loaded] com.Avid.driver.AvidDX (5.9.0 - SDK 10.8 - 2016-12-25) [Support]

    [not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6 - 2016-12-25) [Support]

    [not loaded] com.globaldelight.driver.VoilaDevice (1.1 - SDK 10.1 - 2016-12-25) [Support]

    [not loaded] com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6 - 2016-12-25) [Support]

    [not loaded] com.sony.driver.prs (1.0.1d1 - 2016-12-25) [Support]

    [not loaded] com.vara.driver.VaraAudio (1.0.2 - 2016-12-25) [Support]

    [not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.3.11-3 - SDK 10.10 - 2016-12-25) [Support]



    /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

    [not loaded] com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4 - 2015-03-05) [Support]

    [not loaded] com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1 - 2015-03-05) [Support]

    [loaded] com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6 - 2015-03-05) [Support]

    [not loaded] com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4 - 2015-03-05) [Support]



    Startup Items:

    PKard: Path: /Library/StartupItems/PKard

    Startup items no longer function in OS X Yosemite or later


    System Launch Agents:

    [not loaded] 7 Apple tasks

    [loaded] 182 Apple tasks

    [running] 91 Apple tasks


    System Launch Daemons:

    [not loaded] 42 Apple tasks

    [loaded] 170 Apple tasks

    [running] 99 Apple tasks


    Launch Agents:

    [running] at.obdev.LittleSnitchUIAgent.plist (2016-12-25) [Support]

    [not loaded] com.adobe.AAM.Updater-1.0.plist (2017-01-12) [Support]

    [failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (2017-01-12) [Support]

    [running] com.adobe.AdobeCreativeCloud.plist (2016-10-30) [Support]

    [running] com.bjango.istatmenusagent.plist (2016-11-23) [Support]

    [running] com.bjango.istatmenusnotifications.plist (2016-11-23) [Support]

    [running] com.bjango.istatmenusstatus.plist (2016-11-23) [Support]

    [running] com.brother.LOGINserver.plist (2015-06-13) [Support]

    [loaded] com.google.keystone.agent.plist (2017-01-13) [Support]

    [not loaded] com.maintain.PurgeInactiveMemory.plist (2016-12-13)

    [not loaded] com.maintain.Restart.plist (2016-12-13)

    [not loaded] com.maintain.ShutDown.plist (2016-12-13)

    [running] com.maintain.SystemEvents.plist (2016-12-13)

    [loaded] com.oracle.java.Java-Updater.plist (2016-12-24) [Support]

    [not loaded] com.sony.ReaderLibrary.RunReaderLibrary.plist (2010-07-13) [Support]

    [running] com.sony.SonyAutoLauncher.agent.plist (2014-10-15) [Support]

    [running] com.srs.EssentialsAgent.plist (2013-07-21) [Support]

    [running] com.thursby.pkard.tokendagent.plist (2017-01-24) [Support]

    [running] com.wacom.wacomtablet.plist (2014-12-22) [Support]

    [loaded] com.xrite.device.softwareupdate.plist (2015-07-03) [Support]

    [running] jp.co.canon.CUPSiPF.BackGrounder.plist (2016-12-06) [Support]

    [running] jp.co.canon.CUPSiPF.PreviewDaemon.plist (2016-12-06) [Support]


    Launch Daemons:

    [loaded] PACESupport.plist (2013-02-01) [Support]

    [running] at.obdev.littlesnitchd.plist (2016-12-25) [Support]

    [loaded] com.adobe.ARMDC.Communicator.plist (2017-01-12) [Support]

    [loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2017-01-12) [Support]

    [running] com.adobe.adobeupdatedaemon.plist (2016-10-30) [Support]

    [running] com.adobe.agsservice.plist (2016-12-16) [Support]

    [loaded] com.adobe.fpsaud.plist (2016-12-16) [Support]

    [loaded] com.apple.aelwriter.plist (2012-10-28)

    [running] com.apple.qmaster.qmasterd.plist (2010-08-25)

    [loaded] com.avid.AMCUninstaller.plist (2015-03-05) [Support]

    [loaded] com.avid.AvidUninstaller.plist (2014-04-18) [Support]

    [running] com.bjango.istatmenusdaemon.plist (2016-11-23) [Support]

    [loaded] com.bombich.ccc.plist (2014-03-15) [Support]

    [loaded] com.bombich.ccchelper.plist (2017-01-21) [Support]

    [loaded] com.cocoatech.pathfinder.SMFHelper.plist (2012-04-25) [Support]

    [loaded] com.cocoatech.pathfinder.SMFHelper6.plist (2012-05-06) [Support]

    [loaded] com.cocoatech.pathfinder.SMFHelper7.plist (2017-01-24) [Support]

    [failed] com.edb.launchd.postgresql-8.4.plist (2014-06-28) [Support]

    [loaded] com.embraceware.awaken.plist (2009-04-24) [Support]

    [loaded] com.expressvpn.tap.plist (2016-12-13)

    [loaded] com.expressvpn.tun.plist (2016-12-13)

    [running] com.g-technology.assistanthelper.plist (2015-11-03) [Support]

    [loaded] com.google.keystone.daemon.plist (2017-01-23) [Support]

    [loaded] com.lexar.IRInstaller.plist (2015-04-08) [Support]

    [not loaded] com.maintain.HideSpotlightMenuBarIcon.plist (2016-12-13)

    [loaded] com.microsoft.autoupdate.helper.plist (2016-12-13) [Support]

    [loaded] com.microsoft.office.licensing.helper.plist (2010-10-12) [Support]

    [loaded] com.microsoft.office.licensingV2.helper.plist (2015-09-11) [Support]

    [loaded] com.oracle.java.Helper-Tool.plist (2016-09-22) [Support]

    [running] com.paceap.eden.licensed.plist (2015-03-05) [Support]

    [loaded] com.redgiant.LinkUpdateChecker.plist (2016-12-01) [Support]

    [not loaded] com.squarebox.catdv.server.plist (2015-03-13) [Support]

    [loaded] com.tunnelbear.mac.tbeard.plist (2014-04-17) [Support]

    [running] com.xrite.device.xrdd.plist (2013-10-22) [Support]

    [loaded] org.cindori.CCAuth.plist (2015-01-21) [Support]


    User Launch Agents:

    [not loaded] com.adobe.AAM.Updater-1.0.plist (2017-01-12) [Support]

    [running] com.amazon.music.plist (2017-01-10) [Support]

    [not loaded] com.apple.CSConfigDotMacCert-@me.com-SharedServices.Agent.plist (2009-04-15) - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framework/Versions/A/Support/CSConfigDotMacCert: Executable not found!

    [not loaded] com.apple.MobileMeSyncClientAgent.plist (2010-12-26) - /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources/mobilemesyncclient: Executable not found!

    [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-08-20) [Support]

    [loaded] com.redgiantsoftware.updater.plist (2016-12-17)

    [running] ws.agile.1PasswordAgent.plist (2014-05-04) [Support]


    User Login Items:

    ExpanDrive Application

    (/Applications/ExpanDrive.app)

    duet Application

    (/Applications/duet.app)

    Caffeine Application

    (/Applications/Caffeine.app)

    KeyCue Application

    (/Applications/KeyCue.app)

    PopChar Application

    (/Applications/PopChar.app)

    Path Finder Application

    (/Applications/Path Finder.app)

    Microsoft Database Daemon Application

    (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)

    TextExpander Application

    (/Applications/TextExpander.app)

    SnapNDrag Application

    (/Applications/SnapNDrag.app)

    Android File Transfer Agent Application

    (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

    AdobeResourceSynchronizer Application Hidden

    (/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

    SwitchResX Daemon Application Hidden

    (/Library/PreferencePanes/SwitchResX.prefPane/Contents/Resources/SwitchResX Daemon.app)

    ColorMunkiDisplayTray Application

    (/Library/Application Support/Colormunki/Display/Tools/ColorMunkiDisplayTray.app)

    MediaLinkHelper Application

    (~/Library/PreferencePanes/MediaLink.prefPane/Contents/Library/LoginItems/MediaLinkHelper.app)

    ExpressVPN Application

    (/Applications/ExpressVPN.app)

    Deliveries Application

    (/Applications/Deliveries.app)

    Launch Nikon Message Center 2 Application

    (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)

    Knox Application

    (/Applications/Knox.app)


    Internet Plug-ins:

    o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-15) [Support]

    WacomNetscape: 2.1.0-1 - SDK 10.8 (2013-10-23) [Support]

    SpeedDownload Browser Plugin: 2.1.5 - SDK 10.4 (2011-08-26) [Support]

    OfficeLiveBrowserPlugin: 12.2.9 (2011-05-29) [Support]

    AdobeExManDetect: Unknown (2015-06-13)

    WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2014-12-22) [Support]

    AdobePDFViewerNPAPI: 15.023.20056 - SDK 10.11 (2017-01-21) [Support]

    FlashPlayer-10.6: 24.0.0.194 - SDK 10.9 (2017-01-10) [Support]

    AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-10-30) [Support]

    Silverlight: 5.1.50428.0 - SDK 10.6 (2016-06-27) [Support]

    QuickTime Plugin: 7.7.3 (2016-12-13)

    Flash Player: 24.0.0.194 - SDK 10.9 (2017-01-10) [Support]

    googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

    iPhotoPhotocast: 7.0 - SDK 10.8 (2013-04-27)

    AdobePDFViewer: 15.023.20056 - SDK 10.11 (2017-01-21) [Support]

    GarminGpsControl: 4.2.0.0 - SDK 10.8 (2014-03-31) [Support]

    PepperFlashPlayer: 24.0.0.194 - SDK 10.9 (2017-01-10) [Support]

    SharePointBrowserPlugin: 14.7.1 - SDK 10.6 (2016-12-14) [Support]

    JavaAppletPlugin: Java 8 Update 111 build 14 (2016-12-24) Check version



    User internet Plug-ins:

    CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

    fbplugin_1_0_3: Unknown (2010-02-25) [Support]



    Safari Extensions:

    iTubeX - Joris Vervuurt - http://www.joris-vervuurt.com/ (2013-06-15)

    Honey - Honey Science Corporation - https://www.joinhoney.com (2017-01-01)

    Sessions - David Yoo - https://sessions-extension.github.io/Sessions/ (2017-01-10)

    FlashToHTML5 - Joris Vervuurt - http://www.joris-vervuurt.com/ (2014-03-22)

    AutoPagerize - swdyh - http://autopagerize.net/ (2017-01-10)

    eBay for Safari - eBay Inc - http://anywhere.ebay.com/browser/safari/ (2016-11-18)

    The Camelizer - Amazon Price Tracker - Cosmic Shovel, Inc. - http://camelcamelcamel.com (2015-12-26)

    1Password - AgileBits - https://agilebits.com/onepassword (2016-12-22)

    Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2016-12-22)

    Save to Pocket - Read It Later, Inc. - http://getpocket.com/ (2015-11-16)


    Audio Plug-ins:

    DVCPROHDAudio: 1.3.2 (2010-06-16)



    3rd Party Preference Panes:

    Flash Player (2016-12-16) [Support]

    GoPro (2015-02-04) [Support]

    Java (2016-12-24) [Support]

    MediaLink (2014-04-22) [Support]

    Perian (2011-07-23) [Support]

    SwitchResX (2015-11-13) [Support]

    WacomTablet (2014-12-22) [Support]


    Time Machine:

    Time Machine not configured!



    Top Processes by CPU:

    8% WindowServer

    2% Safari

    2% fontd

    1% kernel_task

    1% Little Snitch Agent


    Top Processes by Memory:

    6.29 GB com.apple.WebKit.WebContent(36)

    1.47 GB kernel_task

    672 MB Safari

    459 MB mdworker(24)

    311 MB mds_stores


    Virtual Memory Information:

    5.12 GB Available RAM

    487 MB Free RAM

    10.88 GB Used RAM

    4.64 GB Cached files

    0 B Swap Used


    Diagnostics Information:

    Jan 24, 2017, 01:04:43 PM Self test - passed

    Jan 23, 2017, 06:53:06 PM /Library/Logs/DiagnosticReports/mdworker_2017-01-23-185306_[redacted].cpu_resource.diag [Details]

    /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework/Versions/A/Support/mdworker

    Jan 23, 2017, 11:20:33 AM /Library/Logs/DiagnosticReports/mdworker_2017-01-23-112033_[redacted].cpu_resource.diag [Details]

    Jan 22, 2017, 07:01:15 PM /Library/Logs/DiagnosticReports/Adobe Lightroom_2017-01-22-190115_[redacted].cpu_resource.diag [Details]

    /Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/MacOS/Adobe Lightroom

    Jan 21, 2017, 04:46:53 PM ~/Library/Logs/DiagnosticReports/Safari_2017-01-21-164653_[redacted].crash

    com.apple.Safari - /Applications/Safari.app/Contents/MacOS/Safari
     
  7. satcomer macrumors 603

    satcomer

    Joined:
    Feb 19, 2008
    Location:
    The Finger Lakes Region
    #7
    You have some program and extensions that are really old and don't run on Sierra!
     
  8. AlienSecretion thread starter macrumors newbie

    Joined:
    Dec 10, 2007
    #8


    I saw those! I've gotten most of it deleted. What about these items that were in red? Not really sure what these are or what to do about them.


    Configuration files:

    /etc/sysctl.conf - File exists but not expected

    /etc/hosts - Count: 31


    Launch Daemons:

    [failed] com.edb.launchd.postgresql-8.4.plist (2014-06-28) [Support]

     
  9. JohnDS macrumors 65816

    Joined:
    Oct 25, 2015
    #9
  10. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #10
    Might consider changing thread title to "losing" instead of "loosing" to gain improved relevance.
     
  11. bcave098 macrumors 6502

    bcave098

    Joined:
    Sep 6, 2015
    Location:
    Northern British Columbia

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