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Keep loosing prefs

A

AlienSecretion

macrumors newbie
Original poster
Dec 10, 2007
6
0
2015 maxed out MBP running 10.12.2. Recently developed a problem of randomly loosing preferences for apps. I'll start it up, launch safari, and my preferences, toolbar, etc., have all reverted to the default configuration. I thought maybe it was limited to Safari, but now it's affecting my Adobe products as well. Just launched lightroom to a default layout. Also, i've noticed iFFmpeg keeps forgetting it's license info... never done that before.

Safari was the only recent change other than normal Office and Adobe CC updates.

Any ideas would be appreciated!
 
Open Disk Utility. Click on Macintosh HD at the upper lift and run Verify Disk or First Aid (depending on your version of Disk Utility.)
 
Thanks for the help!

Hardware Test said no problems.


Hardware Information: ⓘ

MacBook Pro (Retina, 15-inch, Mid 2015)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro11,5

1 2.8 GHz Intel Core i7 (i7-4980HQ) CPU: 4-core

16 GB RAM Not upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: Unknown Battery: Health = Normal - Cycle count = 75


System Software: ⓘ

macOS Sierra 10.12.2 (16C68) - Time since boot: less than an hour


Configuration files: ⓘ

/etc/sysctl.conf - File exists but not expected

/etc/hosts - Count: 31


Gatekeeper: ⓘ

Mac App Store and identified developers


Unknown Files: ⓘ

/Library/LaunchDaemons/com.squarebox.catdv.server.plist

/usr/local/catdvServer/launchServer

One unknown file found. [Check files]


Kernel Extensions: ⓘ

/Applications/ExpanDrive.app

[loaded] com.expandrive.filesystems.strongfuse (3.5.2 - SDK 10.9 - 2017-01-19) [Support]



/Applications/ExpressVPN.app

[not loaded] expressvpn.tap (20150118 - 2016-11-28) [Support]

[loaded] expressvpn.tun (20150118 - 2016-11-28) [Support]



/Applications/Toast 12 Titanium/Toast Titanium.app

[not loaded] com.roxio.TDIXController (2.0 - 2016-01-22) [Support]



/Applications/Transmit.app

[not loaded] com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.6 - 2014-10-21) [Support]



/Applications/duet.app

[loaded] com.kairos.driver.DuetDisplay (2.0.0 - SDK 10.12 - 2016-11-30) [Support]



/Library/Extensions

[not loaded] asmedia.com.tw.AsmScsiPT (1.1 - SDK 10.10 - 2016-12-25) [Support]

[loaded] at.obdev.nke.LittleSnitch (3.7.1 - SDK 10.11 - 2016-12-25) [Support]

[not loaded] com.HGST.driver.GDOCKDriver (1.0.3 - SDK 10.7 - 2016-12-25) [Support]

[not loaded] com.promise.driver.icon (1.0.6 - SDK 10.9 - 2016-12-25) [Support]

[loaded] com.sony.driver.dsccamDeviceInfo00 (1.3.0.07310 - SDK 10.7 - 2016-12-25) [Support]

[not loaded] com.wacom.kext.ftdi (1.0 - SDK 10.10 - 2016-12-25) [Support]

[loaded] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8 - 2016-12-25) [Support]



/System/Library/Extensions

[not loaded] com.Avid.driver.AvidDX (5.9.0 - SDK 10.8 - 2016-12-25) [Support]

[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6 - 2016-12-25) [Support]

[not loaded] com.globaldelight.driver.VoilaDevice (1.1 - SDK 10.1 - 2016-12-25) [Support]

[not loaded] com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6 - 2016-12-25) [Support]

[not loaded] com.sony.driver.prs (1.0.1d1 - 2016-12-25) [Support]

[not loaded] com.vara.driver.VaraAudio (1.0.2 - 2016-12-25) [Support]

[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.3.11-3 - SDK 10.10 - 2016-12-25) [Support]



/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[not loaded] com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4 - 2015-03-05) [Support]

[not loaded] com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1 - 2015-03-05) [Support]

[loaded] com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6 - 2015-03-05) [Support]

[not loaded] com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4 - 2015-03-05) [Support]



Startup Items: ⓘ

PKard: Path: /Library/StartupItems/PKard

Startup items no longer function in OS X Yosemite or later


System Launch Agents: ⓘ

[not loaded] 7 Apple tasks

[loaded] 182 Apple tasks

[running] 91 Apple tasks


System Launch Daemons: ⓘ

[not loaded] 42 Apple tasks

[loaded] 170 Apple tasks

[running] 99 Apple tasks


Launch Agents: ⓘ

[running] at.obdev.LittleSnitchUIAgent.plist (2016-12-25) [Support]

[not loaded] com.adobe.AAM.Updater-1.0.plist (2017-01-12) [Support]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (2017-01-12) [Support]

[running] com.adobe.AdobeCreativeCloud.plist (2016-10-30) [Support]

[running] com.bjango.istatmenusagent.plist (2016-11-23) [Support]

[running] com.bjango.istatmenusnotifications.plist (2016-11-23) [Support]

[running] com.bjango.istatmenusstatus.plist (2016-11-23) [Support]

[running] com.brother.LOGINserver.plist (2015-06-13) [Support]

[loaded] com.google.keystone.agent.plist (2017-01-13) [Support]

[not loaded] com.maintain.PurgeInactiveMemory.plist (2016-12-13)

[not loaded] com.maintain.Restart.plist (2016-12-13)

[not loaded] com.maintain.ShutDown.plist (2016-12-13)

[running] com.maintain.SystemEvents.plist (2016-12-13)

[loaded] com.oracle.java.Java-Updater.plist (2016-12-24) [Support]

[not loaded] com.sony.ReaderLibrary.RunReaderLibrary.plist (2010-07-13) [Support]

[running] com.sony.SonyAutoLauncher.agent.plist (2014-10-15) [Support]

[running] com.srs.EssentialsAgent.plist (2013-07-21) [Support]

[running] com.thursby.pkard.tokendagent.plist (2017-01-24) [Support]

[running] com.wacom.wacomtablet.plist (2014-12-22) [Support]

[loaded] com.xrite.device.softwareupdate.plist (2015-07-03) [Support]

[running] jp.co.canon.CUPSiPF.BackGrounder.plist (2016-12-06) [Support]

[running] jp.co.canon.CUPSiPF.PreviewDaemon.plist (2016-12-06) [Support]


Launch Daemons: ⓘ

[loaded] PACESupport.plist (2013-02-01) [Support]

[running] at.obdev.littlesnitchd.plist (2016-12-25) [Support]

[loaded] com.adobe.ARMDC.Communicator.plist (2017-01-12) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2017-01-12) [Support]

[running] com.adobe.adobeupdatedaemon.plist (2016-10-30) [Support]

[running] com.adobe.agsservice.plist (2016-12-16) [Support]

[loaded] com.adobe.fpsaud.plist (2016-12-16) [Support]

[loaded] com.apple.aelwriter.plist (2012-10-28)

[running] com.apple.qmaster.qmasterd.plist (2010-08-25)

[loaded] com.avid.AMCUninstaller.plist (2015-03-05) [Support]

[loaded] com.avid.AvidUninstaller.plist (2014-04-18) [Support]

[running] com.bjango.istatmenusdaemon.plist (2016-11-23) [Support]

[loaded] com.bombich.ccc.plist (2014-03-15) [Support]

[loaded] com.bombich.ccchelper.plist (2017-01-21) [Support]

[loaded] com.cocoatech.pathfinder.SMFHelper.plist (2012-04-25) [Support]

[loaded] com.cocoatech.pathfinder.SMFHelper6.plist (2012-05-06) [Support]

[loaded] com.cocoatech.pathfinder.SMFHelper7.plist (2017-01-24) [Support]

[failed] com.edb.launchd.postgresql-8.4.plist (2014-06-28) [Support]

[loaded] com.embraceware.awaken.plist (2009-04-24) [Support]

[loaded] com.expressvpn.tap.plist (2016-12-13)

[loaded] com.expressvpn.tun.plist (2016-12-13)

[running] com.g-technology.assistanthelper.plist (2015-11-03) [Support]

[loaded] com.google.keystone.daemon.plist (2017-01-23) [Support]

[loaded] com.lexar.IRInstaller.plist (2015-04-08) [Support]

[not loaded] com.maintain.HideSpotlightMenuBarIcon.plist (2016-12-13)

[loaded] com.microsoft.autoupdate.helper.plist (2016-12-13) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2010-10-12) [Support]

[loaded] com.microsoft.office.licensingV2.helper.plist (2015-09-11) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2016-09-22) [Support]

[running] com.paceap.eden.licensed.plist (2015-03-05) [Support]

[loaded] com.redgiant.LinkUpdateChecker.plist (2016-12-01) [Support]

[not loaded] com.squarebox.catdv.server.plist (2015-03-13) [Support]

[loaded] com.tunnelbear.mac.tbeard.plist (2014-04-17) [Support]

[running] com.xrite.device.xrdd.plist (2013-10-22) [Support]

[loaded] org.cindori.CCAuth.plist (2015-01-21) [Support]


User Launch Agents: ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (2017-01-12) [Support]

[running] com.amazon.music.plist (2017-01-10) [Support]

[not loaded] com.apple.CSConfigDotMacCert-@me.com-SharedServices.Agent.plist (2009-04-15) - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framework/Versions/A/Support/CSConfigDotMacCert: Executable not found!

[not loaded] com.apple.MobileMeSyncClientAgent.plist (2010-12-26) - /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources/mobilemesyncclient: Executable not found!

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-08-20) [Support]

[loaded] com.redgiantsoftware.updater.plist (2016-12-17)

[running] ws.agile.1PasswordAgent.plist (2014-05-04) [Support]


User Login Items: ⓘ

ExpanDrive Application

(/Applications/ExpanDrive.app)

duet Application

(/Applications/duet.app)

Caffeine Application

(/Applications/Caffeine.app)

KeyCue Application

(/Applications/KeyCue.app)

PopChar Application

(/Applications/PopChar.app)

Path Finder Application

(/Applications/Path Finder.app)

Microsoft Database Daemon Application

(/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)

TextExpander Application

(/Applications/TextExpander.app)

SnapNDrag Application

(/Applications/SnapNDrag.app)

Android File Transfer Agent Application

(~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

AdobeResourceSynchronizer Application Hidden

(/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

SwitchResX Daemon Application Hidden

(/Library/PreferencePanes/SwitchResX.prefPane/Contents/Resources/SwitchResX Daemon.app)

ColorMunkiDisplayTray Application

(/Library/Application Support/Colormunki/Display/Tools/ColorMunkiDisplayTray.app)

MediaLinkHelper Application

(~/Library/PreferencePanes/MediaLink.prefPane/Contents/Library/LoginItems/MediaLinkHelper.app)

ExpressVPN Application

(/Applications/ExpressVPN.app)

Deliveries Application

(/Applications/Deliveries.app)

Launch Nikon Message Center 2 Application

(/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)

Knox Application

(/Applications/Knox.app)


Internet Plug-ins: ⓘ

o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-15) [Support]

WacomNetscape: 2.1.0-1 - SDK 10.8 (2013-10-23) [Support]

SpeedDownload Browser Plugin: 2.1.5 - SDK 10.4 (2011-08-26) [Support]

OfficeLiveBrowserPlugin: 12.2.9 (2011-05-29) [Support]

AdobeExManDetect: Unknown (2015-06-13)

WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2014-12-22) [Support]

AdobePDFViewerNPAPI: 15.023.20056 - SDK 10.11 (2017-01-21) [Support]

FlashPlayer-10.6: 24.0.0.194 - SDK 10.9 (2017-01-10) [Support]

AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-10-30) [Support]

Silverlight: 5.1.50428.0 - SDK 10.6 (2016-06-27) [Support]

QuickTime Plugin: 7.7.3 (2016-12-13)

Flash Player: 24.0.0.194 - SDK 10.9 (2017-01-10) [Support]

googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

iPhotoPhotocast: 7.0 - SDK 10.8 (2013-04-27)

AdobePDFViewer: 15.023.20056 - SDK 10.11 (2017-01-21) [Support]

GarminGpsControl: 4.2.0.0 - SDK 10.8 (2014-03-31) [Support]

PepperFlashPlayer: 24.0.0.194 - SDK 10.9 (2017-01-10) [Support]

SharePointBrowserPlugin: 14.7.1 - SDK 10.6 (2016-12-14) [Support]

JavaAppletPlugin: Java 8 Update 111 build 14 (2016-12-24) Check version



User internet Plug-ins: ⓘ

CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

fbplugin_1_0_3: Unknown (2010-02-25) [Support]



Safari Extensions: ⓘ

iTubeX - Joris Vervuurt - http://www.joris-vervuurt.com/ (2013-06-15)

Honey - Honey Science Corporation - https://www.joinhoney.com (2017-01-01)

Sessions - David Yoo - https://sessions-extension.github.io/Sessions/ (2017-01-10)

FlashToHTML5 - Joris Vervuurt - http://www.joris-vervuurt.com/ (2014-03-22)

AutoPagerize - swdyh - http://autopagerize.net/ (2017-01-10)

eBay for Safari - eBay Inc - http://anywhere.ebay.com/browser/safari/ (2016-11-18)

The Camelizer - Amazon Price Tracker - Cosmic Shovel, Inc. - http://camelcamelcamel.com (2015-12-26)

1Password - AgileBits - https://agilebits.com/onepassword (2016-12-22)

Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2016-12-22)

Save to Pocket - Read It Later, Inc. - http://getpocket.com/ (2015-11-16)


Audio Plug-ins: ⓘ

DVCPROHDAudio: 1.3.2 (2010-06-16)



3rd Party Preference Panes: ⓘ

Flash Player (2016-12-16) [Support]

GoPro (2015-02-04) [Support]

Java (2016-12-24) [Support]

MediaLink (2014-04-22) [Support]

Perian (2011-07-23) [Support]

SwitchResX (2015-11-13) [Support]

WacomTablet (2014-12-22) [Support]


Time Machine: ⓘ

Time Machine not configured!



Top Processes by CPU: ⓘ

8% WindowServer

2% Safari

2% fontd

1% kernel_task

1% Little Snitch Agent


Top Processes by Memory: ⓘ

6.29 GB com.apple.WebKit.WebContent(36)

1.47 GB kernel_task

672 MB Safari

459 MB mdworker(24)

311 MB mds_stores


Virtual Memory Information: ⓘ

5.12 GB Available RAM

487 MB Free RAM

10.88 GB Used RAM

4.64 GB Cached files

0 B Swap Used


Diagnostics Information: ⓘ

Jan 24, 2017, 01:04:43 PM Self test - passed

Jan 23, 2017, 06:53:06 PM /Library/Logs/DiagnosticReports/mdworker_2017-01-23-185306_[redacted].cpu_resource.diag [Details]

/System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework/Versions/A/Support/mdworker

Jan 23, 2017, 11:20:33 AM /Library/Logs/DiagnosticReports/mdworker_2017-01-23-112033_[redacted].cpu_resource.diag [Details]

Jan 22, 2017, 07:01:15 PM /Library/Logs/DiagnosticReports/Adobe Lightroom_2017-01-22-190115_[redacted].cpu_resource.diag [Details]

/Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/MacOS/Adobe Lightroom

Jan 21, 2017, 04:46:53 PM ~/Library/Logs/DiagnosticReports/Safari_2017-01-21-164653_[redacted].crash

com.apple.Safari - /Applications/Safari.app/Contents/MacOS/Safari
 
satcomer said:
You have some program and extensions that are really old and don't run on Sierra!
Click to expand...



I saw those! I've gotten most of it deleted. What about these items that were in red? Not really sure what these are or what to do about them.


Configuration files: ⓘ

/etc/sysctl.conf - File exists but not expected

/etc/hosts - Count: 31


Launch Daemons: ⓘ

[failed] com.edb.launchd.postgresql-8.4.plist (2014-06-28) [Support]

 
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